Minet Head of Client Retention Jobs in Kenya

Minet is a trusted pan-African corporate that meets clients' uncertainties of tomorrow by delivering risk and human capital solutions.

As the largest Aon Global Network Correspondent, Minet has access to over 50,000 network colleagues in 120 countries, proprietary data, research and analytics, which enable us to manage and secure the risks of tomorrow and give clients an unrivaled advantage.

Minet Kenya is looking to fill the vacancy of Head of Client Retention below: Head of Client Retention-Healthcare (Insurance) Department Position Overview The Head of Client Retention role ensures high standards of booking, customer service and relationship management at a senior level.

The incumbent will achieve high quality, consistent and timely client interactions that translate Mineth Healthcare Business Unit results and the Corporate vision of world class customer care into measurable goals and objectives, models the highest level of customer focus and internal business partnership as well as deepen and strengthen business relationships with customers.


Key Responsibilities


Customer Service