Microsoft Corporation Technical Account Manager Jobs in Kenya

Overview

A Technical account manager (TAM) is a trusted business advisor to Microsoft's Premier Support customers.

By maintaining a long-term relationship with customers, you will gain a thorough understanding of the organization's IT goals, pain points, and the IT team's impact on overall business.

You will use this information to create a service delivery plan to make sure customers are finding success with Microsoft products.

Responsibilities

You will provide valuable on the operation and optimization of their IT infrastructure through quality Service Delivery Management.

If something unexpected occurs after a Premier customer has deployed a Microsoft product, you will work with Global Business Support (GBS) to manage the incident to resolution and follow up to make sure there's either operational improvement for the customer or a product improvement underway at Microsoft.

Role-Specific Qualifications

Confidence to manage executive relationships, both internally and with customers, to create business transformation.

Combining business acumen with technological experience.

Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.

Qualifications

Currently pursuing

a bachelor’s or master’s computer science, computer engineering, IT or electrical engineering or STEM fields or related fields with at least one semester/quarter remaining after internship. Alternatively still registered as a student at the time of application (South Africa).

Passion for technology and working with customers.

Excellent communication skills and superior customer-service oriented skills desired.

Excellent verbal and written communication, analytical and presentation skills.

English language and local language fluency for all roles.

Full unrestricted work authorization for your chosen location.

How to Apply

For more information and job application details, see; Microsoft Corporation Technical Account Manager Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.