Micato Safaris Tour Leader Jobs in Kenya

Micato Safaris Tour Leader Jobs in Kenya

The main role for this position is to guide and accompany guests travelling to various high end destinations and ensure that holiday runs smoothly and meets all of its promises and expectations.

Key Responsibilities

Consistently deliver a high level of guest service and satisfaction

Plan, organize and provide leadership to guests touring various destination of interest.

Provide personalized service, finest educational experience and seamless travel arrangement.

Provide in-depth knowledge about the country rich heritage, its culture, religion, Art scene and current affairs

Offer a wide knowledge of the wild both flora and fauna

Provide in-depth knowledge about various exclusive high end destinations.

Deal directly with guest issues and concerns; ensuring guest’s satisfaction is effectively achieved.

Assist and accompany guest during optional activities and meals.

Communicate range of information on itineraries before Safari

Inform guests of arrival and departure time at each destination on the itinerary

Respond to guest’s question and offer help to any problem that may arise.

Play the role of a cultural ambassador, offering commentary and interesting titbits of information, which will allow visitors to fully experience and enjoy the Country’s social, cultural and historical highlights.

Provide report for each trip, in the requested format.

Qualifications

Degree or Diploma in Tourism and Wildlife.

A registered member of KPSGA

and a holder of Silver medal accreditation a Must.

5 years experience as a Tour Leader in a tour Company dealing with very high end clientele.

Key Competencies

Excellent guests relations skills

Excellent communicator with great confidence

Affable, intelligent and experienced travel companion

Ability to make the logistics of travel irresistibly effortless.

Able to effectively communicate in English , in both written and oral forms

Knowledge and fluent in Foreign languages will be an added advantage

Strong organizational and time management skills.

Excellent interpersonal skills

Knowledgeable in Flora , Fauna ,social ,Art and Cultural highlights

Familiarity and knowledge of key high end holiday destinations.

Computer literate

Strong ability to work under pressure with minimum supervision

How to Apply

Only those who meet the above qualifications should email their resume together with a covering letter to hr@micato.co.ke on or before 27th January 2023.

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