Mercy Ships Director of Operations Jobs in Ghana

Mercy Ships Director of Operations Jobs in Ghana

Summary Description

Mercy Ships is a global faith-based charity that uses hospital ships to bring safe, free, and affordable surgery and training to people in Africa. For over 40 years, Mercy Ships has visited more than 55 low- or middle-income nations. We are passionate about bringing hope and healing through safe surgical care, while we work with partners and stakeholders to strengthen local healthcare systems.

Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

This position serves as a senior leader on the Ghana Country Engagement Team (CET) and will work closely with the Country Director (CD) in support of activities in Ghana throughout the Country Engagement Period.

Essential Duties And Responsibilities (Include But Not Limited To)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities for all CET members:

Assist the Country Director in compiling a Country Report in Step 1 of Assessment (prior to travel)

Develop and maintain a transparent, honest, and supportive communication structure with colleagues, to ensure they are kept informed of support related activities and requirements.

Liaise and maintain effective communication with ship based, ASC and ISC departments to establish and monitor the different objectives.

Adhere to budget plans and provide accurate accounts of spending

Provide reports to the Country Director regarding all activities

Adhere to all security procedures

Perform other duties different to their primary responsibility, if requested

Leadership & Programs Management

Represents the CD as requested

Organize and accompany Country Director to functions and meetings with high government officials and other dignitaries as required, for logistical support, protocol advice and potentially language translation

Where events involve the ship, liaise with the Executive Assistant to MD to arrange ship logistical details (i.e. arrival ceremony, partners ceremony, medical reception, pastors reception)

Learn local protocol expectations and advise ASC Director and Country Director, Managing Director and ship management team in this regard as needed

Seek, establish, and maintain relationships with Government Officials, Diplomats, and Business Partners in country at the request of the Country Director

Act as a project Manager for the Assessment phase and Advance phase, managing the CET and coordinating in conjunction with the CD

Act as project manager for special projects related to high level contacts (e.g., events, receptions, executive visits, government meetings, official mailings, gifts, etc.)

In collaboration with CD draft (and translate) presentations and correspondence in appropriate business and diplomatic language - English and French

Collaborate with the Country Director to ensure all in-country requirements are met, including registration, reporting, insurance, work permits, contracts, etc., liaising as necessary with government departments and other official bodies.

In collaboration with the CD, identify, hire and manage in country support staff as part of the CET, to oversee projects and support Mercy Ship activities where needed

In conjunction with the CD, assist in finding team house/office location for the CET team and coordination of contracts signing for the house/ office and set-up

In conjunction with the CD, provide high-level support to CET members where high level assistance is needed to overcome obstacles that have not been solved

In conjunction with the CD, assist in developing relationships with embassies, and where appropriate government aid agencies; local and international NGOs working in the host country.

Act as transportation manager, ensuring CET vehicles are registered in-country and maintained, approving staff as Mercy Ships drivers, managing the fleet and hiring and managing local drivers as needed.

Communications

In collaboration with CD and

Global Branding, establish a communications strategy for the country and assist to execute
Input into any internal or external communication resources for assigned country – for example, www.mercyships.africa website, Field Service Final Reports, Press Conference material, Local media

Financial Management

Manage the spending within the approved budget for the CE activities on the ground.

In collaboration with Country Director, plan, submit and oversee the team budget and ensure that expenses related to travel, housing, meals, etc. are within expectation

Set up bank account for CET as well as for the ship, ensure access to online banking, facilitate ongoing communication with bank.

Liaise with financial institutions and NGOs to verify financial procedures in country (i.e. potential withholding tax for contractors)

Documentation in Certify with respect to bank and cheque payments.

Qualifications (Knowledge, Skills, Abilities, And Requirements)

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Supportive of Mercy Ships mission and vision and committed to its core values.

Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability

Proven business/non-profit management operations knowledge, superior verbal and written communication skills, and negotiating ability.

Supports the organization's mission, vision and values by exhibiting excellence and competence, collaboration, innovation, respect, personalization, commitment to community, accountability and ownership.

Must ascribe to the Mercy Ships Statement of Faith and Code of Conduct.

Understand and apply servant leadership, work collaboratively with integrity, demonstrate cross-cultural awareness and sensitivity, and demonstrate accountability.

Able to live in and contribute to community life, requiring stable and healthy interpersonal skills

Very good understanding of African culture and able to demonstrate high cultural sensitivity

Frequent travel between Mercy Ships locations.

Requires primary work location in a host nation.

Excellent People and networking skills

Be an independent thinker as well as a team player

Represent Mercy Ships and be able to speak in public

Excellent verbal and written communication skills

Excellent organizational, administrative and time management skills

Possesses initiative, good judgement, and the ability to analyze and solve problems.

Possess a strong customer service mindset including attitude and approach.

Education And Experience

The requirements listed below are representative of the education and / or experience required.

Significant (3-5 years) cross-cultural experience working in developing nations and managing projects in the field, preferably with Mercy Ships

Bachelor's Degree in related discipline preferred, along with well-developed business/non-profit management experience.

Progressive administrative experience in a multi-cultural, international setting, preferably Mercy Ships.

Good understanding of Mercy Ships is required

Successful completion of Mercy Ships On Boarding program and CE training will be required within the first year.

Fluency in English required, and French strongly preferred (minimum of International B2 Level).

International driving license required

Proficient with Microsoft Word, Excel

Opportunity for future training will form part of each member’s personal development plan and be considered on a person-by-person basis but may include language training, job specific experience onboard one of Mercy Ships vessels or at the International Support Centre, Security, Leadership and other related professional study

Successful completion of Mercy Ships Entry Training will be required within the first year.

How to Apply

For more information and job application details, see; Mercy Ships Director of Operations Jobs in Ghana

Find daily jobs in Ghana. Jobs - Ghana jobs. Search our career portal & find the latest Ghana job positions, career opportunities & jobs in Ghana.

Jobs in Ghana - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Ghana.

Find your dream job from 1000s of vacancies in Ghana posted and updated daily - click here!