Mercy Corps Roving Operations Manager Jobs in Nigeria

Mercy Corps Roving Operations Manager jobs in Nigeria

Program / Department Summary

Mercy Corps has been present in Nigeria since 2012, focusing its interventions on humanitarian assistance, economic development, and conflict mitigation. With the ongoing insurgency in Northeast Nigeria causing the displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs.

As the crisis has persisted, Mercy Corps’ strategy has also expanded to address the root causes of the conflict and seek to build the long-term resilience of communities with integrated programs focusing on governance, the recovery of markets and livelihoods, social cohesion and social protection, youth empowerment, and local conflict management.

General Position Summary

The Roving Operations Manager provides general management and Coordination for all program support functions including procurement, logistics, asset, warehousing, admin, property management and information technology. The Roving Operations Manager proactively and informatively communicates and coordinates the program support functions with Mercy Corps staff in East, North Central, Northwest and West states and other field locations (as and when required).

The Roving Operations Manager is a key person within the country program, who ensures the resources are planned and utilized towards effective program support. H/She plays a key role in the field operations management of the country program and shares the responsibility and direction under the guidance of the Operations Director.

Essential Job Responsibilities

Manage reliable and cost-effective operations and effective implementation of the strategies of Mercy Corps towards the right direction, including supervision of facilities & office management, information technology, procurement, asset management, fleet management and warehouse.

Establish systems to ensure smooth flow of goods into the country through different channels.

Identify different vendor categories in order to respond to the program needs.

Act as a focal point for all internal and external coordination.

Provide overall operational support to programs and facilitate coordination, supervision and monitoring of support activities designed to assist in fulfilling program objectives.

Establish and maintain a pipeline of supplies, overseeing the logistical aspects of the operation; oversee all commodity storage and movements as needed.

Oversee facility management, including housing, office leases and warehouses; ensure that security standards are maintained at all premises.

Work closely with program management to facilitate program planning and upcoming procurement resource needs.

Work closely with program and finance teams to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with MC and donor regulations.

Responsible for the management of all project procurement functions compliance and control as described in Mercy Corps FP3.

Supports the program team in timely provision of operations support at a higher level of standards.

Ensures compliance requirements of Mercy Corps and rules and regulations specified by the donors and sometimes host governments.

Provides management information for decision-making as required.

Support developing budgets for operations activities of country programs as an integral part of program proposal development and country-level budgeting.

Represents Mercy Corps as required in coordination with country management. The Operations Manager-Roving will have certain representation at the discretion of the Operations Director. The level of representation may vary depending on the country context (i.e., Local Logistics Cluster, NGO Working Groups, etc.)

Minimum Qualification & Transferable Skills

BA / BSc Degree in a relevant field.

Minimum of 3 years of management experience in a corporate or an INGO sector, including experience in operational support.

Sound knowledge of administrative and logistics procedures is highly desired.

Proven supervisory ability and/or technical skills combined with leadership.

Strong interpersonal skills and ability to establish and maintain effective working relationships with colleagues in a diversified multi-cultural and multi-ethnic working environment.

Skills in managing, organizing, planning and implementing assigned tasks under the pressure of frequent and tight schedules.

Strong ability to apply

good judgment and decision-making skills in difficult and complex working environments.

Demonstrated analytical and problem-solving skills in handling management and coordination issues at the country program level.

Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.

Excellent oral and written English skills required.

Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors:

The successful Roving Operations Manager will be good at problem-solving and have the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training capacity while demonstrating the ability to multi-task, meet deadlines and process information in support of changing program activities. They will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

Safeguarding & Ethics:

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme.
W

e will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis

How to Apply

For more information and job application details, see; Mercy Corps Roving Operations Manager Jobs in Nigeria

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