Mercy Corps Resource Transfer Assistants Jobs in Uganda

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

The Apolou Activity is providing conditional, restricted e-vouchers and e-cash to 9,000 or more beneficiaries. This includes commodity restricted transfers, subsidies for development products (solar, seeds, tillage etc) and cash. Initial transfers will focus on nutrition transfers to pregnant and lactating women, with the possibility to scale up in other sectors and to other populations.

The Resource Transfer Assistant will ensure the effective delivery of the system by registering beneficiaries, onboarding merchants, reconciling redemptions, conducting post-distribution monitoring and ensuring effective responses to complaints.

Responsibilities

Strategy & Vision

Identify new opportunities for more effective resource transfer delivery and share with resource transfer manager

Program IMPLEMENTATION

Support resource transfer start up, including training of merchants

Conduct beneficiary registration exercises, ensuring that beneficiaries are effectively targeted according to established vulnerability criteria

Clean datasets, ensuring that graduated beneficiaries are removed from eligibility

Conduct beneficiary and merchant verifications, as well as standardized post-distribution monitoring

Ensure the complaints mechanism is functional and individual complaints have been addressed.

Support reconciliation of merchant and beneficiary data.

Support the Resource Transfer Manager in troubleshooting supply chain issues and capacity development of local partners.

Team Management

Oversee complaints response mechanism at community level, ensuring volunteers are able to effectively log complaints and provide feedback to beneficiaries

Finance & Compliance Management

Ensure compliance with donor and Mercy Corps regulations, particularly cash and in-kind distribution protocols and beneficiary data protection.

Influence & Representation

Establish strong relationship with local government, gaining buy in and building local government capacity to oversee resource transfers

Support the Resource Transfer Manager to document best practices in resource transfers to influence external stakeholders to move towards market-based solutions instead of in-kind distributions

Security

Ensure beneficiary protection policies are adhered to and implement post distribution monitoring and evaluation system to measure intended and unintended impacts, including monitoring of gender based violence

Ensure data protection policies are adhered to, establishing security controls for software, hardware and archive beneficiary databases.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international

relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

The Resource Transfer Assistant has no supervisory authority.

Accountability

Reports Directly To: Resource Transfer Manager

Works Directly With: Nutrition CBCAs, Livelihoods Team members, M&E Staff, Save the Children Adolescent Coordinators

Knowledge and Experience

O-level diploma required, diploma in business studies or social sciences preferred

Minimum 5 years relevant experience, including strong track record with relevant previous organizations required

Demonstrated attention to detail essential.

Experience working with multiple stakeholders to identify beneficiaries according to established criteria required.

Prior experience implementing distributions is required, preferably in a non-camp setting.

Experience with Cash Transfer Programming strongly preferred.

Experience implementing assessments, monitoring and evaluation and other learning efforts required, with familiarity with tablets/smartphone data collection a plus

Experience working with electronic data collection and use of databases preferred.

Excellent spoken and written English

Nga’Karimojong (Moroto, Kaabong, Kotido positions) and or Ik (Kaabong) language skills are required Pokot language skills are required (Amudat positions). Non fluent speakers need not apply.

Success Factors

The successful candidate will be energetic, able to work long hours outside of the office. The successful candidate will also have strong attention to detail, the ability to communicate well with community representatives and be committed to maintaining a compliant workplace, free of fraud and corruption.

Living Conditions / Environmental Conditions
The position is based in Amudat/Moroto/Kotido/Kaabong, Karamoja and it requires up to 15% travel within the region.

Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all venues.

How to apply

Submit your application through email to: ug-mcjobs@mercycorps.org addressed to the Senior HR and Legal Manager, Mercy Corps Uganda. Include a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates. Deadline for Submission: Close of business on Wednesday, 25th April, 2018. Subject of email should include the position you are applying for.** Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an equal opportunity employer; qualified female candidates are strongly encouraged to apply.

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