Mercy Corps Program Performance & Quality Manager Jobs in Nigeria

Mercy Corps Program Performance & Quality Manager Jobs in Nigeria

General Position Summary

The Program Performance & Quality (PaQ) Manager is a key position within the Mercy Corps Nigeria country team who will provide technical guidance and support for program management and coordination across the country programs’ portfolio of multiple grants. S/he will ensure accountability checks are in place for Mercy Corps Program Management Minimum Standards (PM@MC) by working closely with the PaQ Director and Director of Programs and advising Program Managers/Directors on best practices for program management, in line with PM@MC standards.

Essential Job Responsibilities

Ensure accountability checks are in place and functional for Mercy Corps Program Management (PM@MC) approaches.

Contribute to direction setting by prioritizing and organizing actions & resources to achieve objectives and support the DOP and the PaQ Director in the country-wide strategy development. This includes supporting development of any sector-specific strategies.

Support cross-program learning, including operation of sector-specific Technical Working Groups.

Lead development of a MC Nigeria programs’ health dashboard in line with Mercy Corps Program Management minimum standards (PM@MC).

Provide technical oversight and support to Program

Managers/Directors and focal points to develop program filing and archiving systems and to ensure programs’ documentation is filed, in compliance with PM@MC, donors’ regulations and good practice.

Provide technical guidance to Program Managers/Directors to set up effective internal and external program coordination structures.

Work with Programs to refine processes for program deliverable quality assurance checks, including monitoring and spot check procedures.

Provide support to Program Managers/Directors at key implementation moments (such as kick-off meetings, program initiation meetings, 90-day inception meetings, 90-day end of

program transition meetings), as required.
Maintain effective communications with headquarters staff and program teams on program quality and grants tracking issues, and information requests from internal/external sources.

Knowledge and Experience

BA/S or equivalent in

international studies, economics or other relevant field; MA/S preferred.

Five years of relevant working experience in program quality and implementation for European and US institutional donors.

Demonstrated ability in program quality assurance required.

Field experience in both emergency and development environments preferred.

Ability to work across diverse, multicultural teams and get buy-in from a variety of stakeholders is essential.

Advanced written and spoken English is required.

Ability to deliver high quality deliverables within short deadlines.

Ability to multi-task and juggle several tasks and relationships at one time.

Previous experience building staff capacity/training and providing technical guidance required.

Excellent communication skills and experience in representing an organization.

Demonstrated proficiency with the MS Office software (i.e., Word, Excel, PowerPoint) is required.

Proven ability to work effectively in with technical and administrative staff and consultants.

How to Apply

For more information and job application details, see; Mercy Corps Program Performance & Quality Manager Jobs in Nigeria

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