Mercy Corps Operations Director Jobs in Uganda
Mercy Corps Operations Director Jobs in Uganda
General Position Summary The Director of Operations is a member of the country’s senior management team with supervisory and managerial responsibility.
Reporting to the Country Director, the Director of Operations will be primarily responsible for enabling excellence in all operations functions of all offices in Uganda including procurement, logistics, assets, fleet, warehousing, administration, human resources and safety & security.
She/he ensures effective systems that support strategy for healthy, robust and integrated functions of national team members.
S/he will be required to strengthen the operational performance and efficiency of the organization. S/he will also ensure that managerial processes, resources and the necessary infrastructure are all in place.
This position is requiring traveling to all field offices.
Essential Job Responsibilities
Strategy & Vision
Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
Set direction of program support department by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
Work with the Country Director and senior management team to support the growth of the program portfolio, formulate strategies and plans.
Develop and organize activities to secure resources for programs and convince stakeholders to provide support.
Influence & Representation
Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
Communicate effectively to ensure overall program targets and donor obligations are met.
Communicate with our partners to verify their systems and that they understand and follow all appropriate procedures and archiving.
Establish high level of credibility and manage strong working relationship with external stakeholders.
operational
Ensure integration of program support systems and processes in all Mercy Corps Uganda offices.
Ensure all offices have capacity (human and technical) to support smooth program operations.
Ensure internal and donor procedures, policies and guidelines are followed..
Establish and maintain pipeline of supplies, overseeing the logistical aspects of the operation; oversee NFI, commodity storage and movements as needed.
Ensure unified and cost effective fleet management, including tracking of maintenance, fuel usage and vehicle scheduling.
Oversee set-up and development of Mercy Corps offices including drafting and reviewing contracts for office and housing space, leasehold improvements, IT.
Develop and periodically review country or field office specific policies and communicate them to teams.
Oversee database
and file management for administration, procurement, logistics resources documents.
Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises.
Ensure that Mercy Corps contracts and business transactions/relationships are transparent and in compliance with Ugandan law and Mercy Corps/donor policies.
Team Management
Lead and develop program support teams in the main office and field offices.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
Provide team members with information, tools and other resources to improve performance and reach objectives.
Contribute to country team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making processes.
Take ultimate responsibility of performance of program support functions.
Finance & Compliance Management
Ensure compliance with donor and Mercy Corps regulations..
Draft and review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Knowledge and Experience
BA/BS or MA degree in a relevant field.
A minimum of 10 years’ experience setting up and managing administration, procurement, logistics, and human resource systems with NGOs or a business with supervisory responsibilities.
Demonstrated understanding of supporting complex operations in challenging environments.
Demonstrated attention to detail, following procedures, meeting deadlines and working and problem-solving independently and cooperatively.
Knowledge of Mercy Corps systems and procedures (esp. procurement systems) desirable; knowledge of USAID and other donor regulations helpful.
Excellent negotiation and representation skills.
Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.
Excellent oral and written English skills required.
Ability to work effectively with an ethnically diverse team in a sensitive environment.
How to Apply
For more information and job application details, see; Mercy Corps Operations Director Jobs in Uganda
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