Medecins Sans Frontieres Spain Ict Supervisor ( Maternity Cover) Jobs in Ethiopia

Main Objective

Executing the maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users under his/her responsibility in accordance with MSF standards, policies, protocols and procedures, in order to guarantee the efficient use of all IT and Telecom services and infrastructure.

Responsibilities and Tasks

• Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures;

• Supervising, implementing and improving data security protocols (data saving, firewall, User Access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency;

• Providing technical support and presenting MSF standards, policies, protocols and procedures to all users. Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with the Information Systems (IS) Specialist and/or HQ Technical Referent for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at his/her level are appropriately escalated;

• Providing educational support (briefing, training and support, etc.) to all users. Providing advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom systems;

• Providing regular activity reports for the sites under his/her responsibility in accordance with MSF guidelines. Updating and archiving all user and ICT (Information and Communications Technology) related documentation due to changes in the IT and Telecom infrastructures;

• Participating in the establishment of the annual budget of the IT and Telecom families. Providing his/her technical expertise in the local purchase process;

• Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the

preceding points;

• Performing any other task, specific to his/her area of specialty, as defined in his/her job description and according to the line manager.

Job Requirements

Education

Essential secondary education and formal technical training.

Certifications in the domain would be an asset.

Experience

Preferably 1-2 years of proven experience in IT or technical functions

Languages

Preferably technical English

Knowledge

Expertise in latest version of Microsoft Operating System and business

Good knowledge of computer hardware and maintenance processes,

network theory and their respective protocols, main email systems, IT

security best practices and IT service management tools (ITSM)

Understanding in Server Management (latest version of Microsoft Operating

System, Active directory) and virtualization (Hyper-V)

Understanding of radio telecommunication concepts (HF, VHF, GSM,Satellite)

Teaching and supporting skills

Competencies

Results and Quality Orientation L2

Teamwork and Cooperation L2

Behavioral Flexibility L2

Commitment to MSF Participles L2

Stress Management L3

How to Apply

All applicants should send a CV, a cover letter, educational records, work certificates and a copy of national ID.

Application can be submitted / sent

in person, to MSF SPAIN Addis Ababa (please indicate on the envelope: the vacancy title and your name).

by email to msfe-ethiopia-hr-assist-emerg@barcelona.msf.org (please indicate on the subject box: the vacancy title and your name)

PLEASE NOTE THAT BECAUSE OF COVID-19 MOVEMENT RESTRICTIONS, APPLICATION FILES GIVEN PHYSICALLY TO ANY MSF SPAIN OFFICE OUT OF ADDIS ABABA WILL NOT BE CONSIDERED. PLEASE SCAN AND SEND BY EMAIL.

Posting date: 2nd of October 2020

Closing date: 11th of October 2020

MSF Spain promotes the EQUITY, DIVERSITY & INCLUSION.

MSF Spain encourage internal grow and development.

We strongly encourage INTERNAL STAFF, WOMEN and PEOPLE WITH DISABILITIES (compatible with the nature of the work) to apply.

Incomplete applications will not be accepted.

Please note that only short-listed applicants will be contacted.

Copies of CV + supporting documents are non-returnable. Phone calls are not allowed.

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