Mauritius Union Assurance Internal Motor Assessor Jobs in Kenya
Mauritius Union Assurance Internal Motor Assessor Jobs in Kenya
Applications are invited from appropriately qualified candidates for the position of Internal Motor Assessor in the Claims Department. The position is open to internal & External candidates.
Position Summary:
The successful candidate shall be the motor consultant and will co-ordinate verification of various claims of the policy holders as provided for under contracts of insurances.
Key Deliverables:
Review external assessors’ reports and ascertain the correctness of assessments & recommendations
Verify the pricing of parts before authorization of repairs
Provide the necessary technical opinion on consistency of damage
Carry out audit on repairs & follow up on findings by renegotiating costs with repairers and advising the external assessors on ways of improving services
Periodic on-site assessment to ascertain the damages and confirm repairs are proceeding as agreed initially
Supervise the performance of external assessors and repairers
Handling of customer complains in regard to the repairs in liaison with the external assessors
To compile and update the database of different vehicle models – parts and their respective prices for comparison with Assessors’ Repair Quotations
Ensure all the Claim Supporting documents are availed for every Claim before the repair authority is given.
Follow-up on giving authority to repairs immediately upon receiving all the documents and verification of the Assessor’s Reports
Assess all motor vehicles within Nairobi as allocated.
Scrutinize all the assessment reports submitted by external assessors and recommending the next course of action.
Appoint external assessors.
Ensure that all assessors conduct themselves professionally and ethically and make recommendations where action is warranted.
Recommend for a second assessment on accident vehicles within and outside Nairobi
whenever necessary.
Isolate and carry out repairs audit for the specific cases identified at the time of scrutinizing the claim form and assessment reports.
Determine the reserve amount and update as appropriate.
Carry out random checks on garages and provide recommendations
Prepare monthly reports giving claims change indicators.
Prepare pre theft valuation reports.
Re-inspecting vehicles within Nairobi after repairs.
Coordinating and resolving complaints arising out of assessments with the agreed TATs.
Recommended investigations where the damages were not consistent.
Recommending risk improvement measures.
Any other duties as may be allocated by them.
Requirements:
Applicant should have:
Mechanical engineering Degree or diploma from a recognised University/college.
Diploma in Insurance- CII/IIK at least 5 papers.
At least 5 years’ experience in the insurance claims handling.
Good numerical skills.
Good knowledge of the insurance industry.
Knowledge of regulations related to the insurance industry.
How to Apply:
Applications together with detailed Curriculum Vitae, names of three referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to, the Head of Human Resource, MUA. Lynwood Court, Waiyaki Way. Westlands.
Or by email to ke-vacancies@mua.co.ke to reach not later than 13th May 2022.
Applications by email are preferred.
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