Mastercard Jobs in Nairobi Kenya - Recruiting Senior Analyst - Technology Account Management Jobs

Mastercard Jobs in Nairobi Kenya - Recruiting Senior Analyst - Technology Account Management Jobs

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network.

We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®.

We ensure every employee has the opportunity to be a part of something bigger and to change lives.

We believe as our company grows, so should you.

We believe in connecting everyone to endless, priceless possibilities.

Job Title

Senior Analyst, Technology Account Management
Overview

Responsible for all aspects of the technology and operational relationship with the customer

Acts as a dedicated resource for assigned customers

Establishes working relationships with internal delivery teams, customer support teams and customer contacts

Helps identify business opportunities through understanding of the customer’s technology infrastructure

Partners with customers to develop annual business plans and conducts quarterly operational reviews

Responsibilities

Acts as a key end-to-end resource lead on small to mid-sized projects

Contributes to the delivery of integrated solutions that address customer needs

Supports internal partners and key stakeholders to provide support in a market or region

Analyzes data from allocated products and reports on performance relative to success metrics

Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs

Develops and maintains strong working relationships,

with partners in other business functions in Product and Technology to complete deliver and customer support tasks

Experiences

Moderate professional experience in financial services, cards, payments or another related field

Understands Mastercard’s technology account management process

Experience working at Mastercard facilities and on Customer business locations
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

How to apply

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Apply by 15th December, 2018

For more information and job application details, see; Mastercard Jobs in Nairobi Kenya - Recruiting Senior Analyst - Technology Account Management Jobs

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