Marriott International Sales & Marketing Executive Jobs in Nigeria
Marriott International Sales & Marketing Executive Jobs in Nigeria
Job Summary Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
Promote awareness of brand image internally and externally.
Process requests for redeeming Marriott Bonvoy points.
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Enter Marriott Rewards information into appropriate software when taking guest reservations.
Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Monitor the performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
Promote awareness of brand image internally and externally.
Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences.
Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software.
Make updates to property website and monitor website for accuracy on a weekly basis.
Handle magazine photo shoots on property.
When public relations director is not available, response to all daily general media inquiries or refer to an appropriate spokesperson.
Help to monitor
media coverage and other external factors to identify potential or actual problem areas and opportunities.
Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community.
Coordinate on-property visits from media, including reservations, amenities, special requests, and dining. File and update press database, digital library, and press clippings.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education
High school diploma / G.E.D. equivalent
Related Work Experience
At least 2 years of related work experience
How to Apply
For more information and job application details, see; Marriott International Sales & Marketing Executive Jobs in Nigeria
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