Mall Manager Jobs in Kenya

The Mall Manager is responsible for overseeing all aspects of mall management including but not limited to leasing and tenant relations, business planning and financial management, facilities and operational management and control of all maintenance, inspection and safety functions.

JOB REF: 7544

Responsibilities

Ensure proper tenant mix and zoning within the mall in line with business strategy

Develop and maintain a long term beneficial relationship with all existing tenants and

Retail Groups to ensure continued and future business

To ensure smooth and positive relationship with the tenants, suppliers and contractors

Develop and implement approved procedures and systems across all mall functions to ensure smooth co-ordination / co-operation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences

Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution

Preparation and development of marketing and annual event plans/calendar

Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations

Follow legal procedures with respect to mall operations and tenant interactions

Develop and upkeep the corporate mall identity - ensure adherences to corporate brand guidelines

Take steps to improve customer services inside the mall

Performs other

tasks as assigned

Person Profile

Degree in Property Management

Masters will be an added advantage

5 years experience in Mall Management

Skills

Good understanding of mall management

Good understanding of tenant mix and zoning

Good understanding of mall operations and associated policies and procedures

Good understanding of mall marketing, advertisement and promotion

Knowledge of managing leasing contracts and negotiation, exposure to tender management

Strong negotiations and sales skills

Leadership and decision making qualities are essential

Excellent Customer Service Skills

Application Instruction

Email your application to info@manpowerservicesgroup.com
Ensure you indicate the Job Ref number and your current or past monthly salary in your cover letter. Application deadline 28th June, 2018

NOTE: Please DO NOT apply using the "Apply Online" button. Apply to the email address provided above ONLY.

For more information and job application details, see; Mall Manager Jobs in Kenya

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