Makerere University Systems Administrator & IT Support Officer Jobs in Uganda

Makerere University Systems Administrator & IT Support Officer Jobs in Uganda

Position Summary

The Systems Administrator and IT Support Officer shall be responsible for all ICT requirements of the Program, Web Maintenance, and the technical Operations of the Disability Resource unit.

Duties & Responsibilities

Design, update and maintenance of the Program Website and all social media platforms, with an emphasis on inclusivity.

Ensure ICT-enabled Program activities including recruitment, tracer studies, feedback surveys and other Program events.

Co-ordinate the ICT trainings for Mastercard Foundation Scholars and Staff

Be responsible for the technical operations of the Disability Support Unit and the students’ assistive devices and technologies

Co-ordinate the procurement and maintenance of all IT-based equipment and services of the Program.

Troubleshoot any ICT related problems for the program

Evaluate related hardware and software products and make recommendations for adoption.

Liaise with the Directorate for ICT Support (DICTS) office for generation of ICT specifications, requirements and procurements for the program

Participate in developing Internal local software in liaison with the DICTS.

Ensure that all of the program's ICT information is secured and backed up always.

Undertake periodic internal ICT audits for the program

Monitor, identify and report any safeguarding concerns that may arise during the Program implementation

[Requirements: Qualifications, Skills & Experience

A Master's degree in information systems, information technology, software engineering, computer science or any ICT related program from a recognised university.

A Bachelor’s degree in computer science, Information Technology or any ICT related program from a recognized University

Knowledge of website design and management

Proficiency in Microsoft Office, Google Suites and other digital tools

Proficiency in designing, implementing, and analyzing online surveys

Experience in End-user support provision

Good knowledge of softwares for inclusive Education

Good Knowledge of Software and hardware systems management

Must demonstrate good skills in analysis and report writing

At least 5 years’ experience in an ICT-related work with an Organisation/program

How to Apply

For more information and job application details, see; Makerere University Systems Administrator & IT Support Officer Jobs in Uganda

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