MainOne Cable Network Operations Center (NOC) Support Engineer Jobs in Nigeria

MainOne Cable Network Operations Center (NOC) Support Engineer Jobs in Nigeria

Responsibilities

The NOC Support Engineer will be responsible for proactive monitoring of Transmission and IP devices across MainOne’s network through the support of Network monitoring systems

Perform first line troubleshooting/fault isolation

Resolve where necessary, and escalate to other levels for support in line with MainOne’s internal processes.

Monitor MainOne’s network providing update, status and performance of all network components, capacity services etc.

Identify and provide first-line support on all faults on the MainOne network in accordance with the Company’s standard operating procedure for fault escalation and management

Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using

MainOne’s standard operating procedures

Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met.

Qualifications, Skills & Competencies

B.Sc / HND in Electrical/Electronic Engineering or related discipline

Minimum of 3 years of experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment.

Skills & Competencies:

Knowledge of IP devices will be a plus

Knowledge of Ubiquiti or Ceragon radio

Strong analytical and problem-solving skills

Strong Knowledge of DWDM/OTN technology

Good Knowledge of Huawei OSN

series equipment

Strong knowledge of PtP/PtMP Microwave technologies

Knowledge of basic TCP/IP configurations and troubleshooting

Strong Knowledge of Synchronous Digital Hierarchy technology

Excellent and effective communications skills, both orally and in writing

Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments.

How to Apply

For more information and job application details, see; MainOne Cable Network Operations Center (NOC) Support Engineer Jobs in Nigeria

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