MacTay Consulting Live Operations Analyst Jobs in Nigeria
MacTay Consulting Live Operations Analyst Jobs in Nigeria
Job SummaryThe Live Operations analyst works in the Operations team to support the monitoring, and tracking of trips ensuring the right information is presented to the drivers that can aid 100% operational excellence, to deliver a smooth experience for our customers.
Role AttributesProcess Orientation:Learn the company's processes and execute tasks according to the stated processes.
Support the Operations Specialist in managing business processes.
Research ways to improve processes and document the research for the Operations Specialist’s approval.
Communication:
Prioritize the use of organization/s approved channels for communication of official information.
Write clear, understandable, error-free, and concise emails and documents.
Time Management:
Completion of assigned tasks within agreed timelines.
Key Responsibilities
Confirm and provide drivers with the appropriate manifest where the driver may have technical issues or smartphone issues.
Update trip live locations on the approved channel
Monitor vehicle movements using the tracking platform.
Ensure that drivers start and end trips as appropriate.
Update trip records on the appropriate dashboard
Track performance of drivers on the routes assigned and update bonuses cared as appropriate.
Job Requirements
A Degree in Transport Management, Operations Management,
or any related discipline
Minimum of 1 year experience in a similar role
Excellent communication skills
Ability to work methodically and meet deadlines.
Strong analytical and organizational skills
How to Apply
For more information and job application details, see; MacTay Consulting Live Operations Analyst Jobs in Nigeria
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