MacTay Consulting Account Officer (ABO) Jobs in Nigeria
MacTay Consulting Account Officer (ABO) Jobs in Nigeria
ObjectiveTo ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank.
Key Responsibilities
Identify, build and deepen relationships to gain incremental market share of the business segment through the use of financial planning and excellent discovery and profiling skills.
Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling and suitability assessments
Draw up work schedules for identifying and marketing prospective customers
Partner with Analysts to assist with the preparation of client presentations, relationship reviews, credit reviews, and client portfolio/ franchise reviews
Monitor and ensure customers’ compliance with credit agreements
Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
Monitor the unit’s performance against monthly/quarterly/annual plans
Ensure the timely resolution and client satisfaction on all financial and operational inquiries and investigations and escalations
Perform other duties as may be assigned by the Relationship Manager
Key Performance Indicators
Market share
Customer retention
Business volume growth rate:
deposits, loans , fees
Revenue growth
Non-performing loans ratio
Direct costs
Customer satisfaction levels
Requirements
First Degree in any discipline. Relevant Masters’ degree will be an advantage
A
recognized professional certification will be an added advantage
2-3 years of financial services experience with focus on corporate and commercial banking
Required Knowledge, Skills and Abilities:
Excellent Oral & Written communication skills
Computer skill
Credit/Marketing skill
Excellent financial analysis / interpretation skills
Presentation Skill / Problem solving capabilities
Generic Skills:
Strategic orientation
Entrepreneurship/ taking ownership
Self-Management
Interpersonal Skills.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@mactay.com using the Job Title as the subject of the mail.
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