Luxury Camp Manager Jobs in Kenya

Luxury Camp Manager Jobs in Kenya

Our client a global award winner tour company is seeking to recruit for the position of a camp manager.

The Camp Manager is responsible of daily operations of the property to ascertain optimum performance and continual improvement of the property.

S/He Coordinates, directs and manages the staff and everyday camp operations to achieve profitability, guest satisfaction and efficiency while maintaining & surpassing the already set standards to deliver 100% guest satisfaction.

Responsibilities

Be accountable for all relevant product delivery and stock management (mainly, laundry, food items, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation

Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services

In charge of day to day administration tasks as required

Ensure all required health and safety/fire checks on time

Prepare shift schedules for your team weekly; manage and maintain correct staffing levels in line with targets and business levels

Liaise with Operations Manager and Human Resource Manager where unclear on how to proceed with staff morale and discipline

Deliver excellent customer service, at all times, ensuring guests’ comfort and safety

Ensure that all tents and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards

Ensure that all tents and

areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards

Ensures that employee related issues are resolved in a manner consistent with company policies.

Handle customer complaints in a professional manner

Inspects and documents repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.

Manage and maintain effective and efficient use of all operations equipment in line with company policy

Advise and oversee maintenance issues relevant to your area and liaise with third-party contractors as required

Report any faults or damage in any of the tents or camp facilities immediately to the operations manager and maintenance manager

Qualifications

Degree/ Diploma in Hospitality Management

5 years progressive Camp Management experience in a busy tented camp (Bush Experience Key).

How to Apply

Qualified Interested candidates to send their CVs to recruitment@frank-mgt.com CC frank.vacancies@yahoo.com.

All applications should be received on/before 20th February, 2019

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