Lumos Nigeria Territory Sales Manager, Blaze Channel (Rivers and Bayelsa) Jobs

Job Description

The individual in this role would be responsible for LDP sales rep and Rickshaw ridders escalation management- attending to issues around IDU activation, NIBSS payment/ CRM downtime, escalating promptly and ensuring resolution.

We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure stakeholders loyalty.

S/he will manage Blaze Channel partners activation challenges.

Job Responsibilities

Responsible for trouble shooting, escalation and follow through resolutions of CRM/ NIBSS downtime

Interface between Lumos and LDP sales rep/ Rickshaw ridders for activation- First point of escalation

Motivate, nurture and mentor the LDP reps for performance.

Drive end-to-end sales processes

Ensure compliance of LDP Sales reps and Rickshaw ridders to SLA

Manage canvassers and rickshaw riders assigned to LDPs and Hubs within the territory.

Identify sales opportunities within the territory and explore. Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers

Source and work customer referrals

Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed

Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options

Promote specific products as directed by upper management

Inform leads and customers of current promotions and discounts

Maintain positive business and customer relationships in the effort to extend customer lifetime value

Develop strategies for more effective sales, both individually and as part of a team

Educational Qualifications & Functional / Technical Skills

First degree in any discipline

Excellent computer skills

Experience

with CRM platform

Relevant Experience:

5 years of varied experience in Sales & Marketing in FMCG or Telecom

Relevant experience in Solar / Telecom industry is desirable

Previously managed defined territory with track records of achievement.

Other Requirements (Behavioral etc.):

Impeccable customer service skills

Excellent interpersonal communication skills, both verbal and written

Motivated, driven attitude

Sales-driven, results-driven, and target-driven attitude

Aptitude for persuasion and negotiation

Expert in time management

Organized work ethic

Proven track record in sales environment

Ability to meet and/or exceed monthly and quarterly sales quotas

How to Apply

Interested and qualified candidates should send their CV and Cover Note to:

careers@lumos.com.ng using the "Job Title and Location" as the subject of the mail.

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