Lorache Group Billing Engineer (Specialist) Jobs in Nigeria

Duties And Responsibilities

Billing - Support - Engineer Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)

Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing

Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.

Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)

Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.

Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
Analysis of Events / Renewals/ Service/System in error, provide work around solutions

Overall knowledge of the E2Eapplication, systems & solution for their application suite.

Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.

Accountable for meeting & improving SLA & KPIs for their application suite.

Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.

Support on work allocation (shifts, rotas)

Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

Functional Area:

IT Software - Application Programming, Operations & Maintenance

Role Category:

Operations, Automation, Telecom Billing Domain

Role:

Billing-Support Engineer Employment

Qualifications

Candidates should be a

Graduate/Post Graduate

Experience: Minimum of 4-6 years of experience in Telecom Billing and Strong in handling backend systems.

Functional Area: IT Software Application Programming, Operations & Maintenance Role Category: Operations, Automation, Telecom Billing Domain

Key Skills:

Unix / Shell Scripting / SQL / My SQL/ORACLE

How to Apply

Interested and qualified candidates should send their CV to:

lorachevacancy@gmail.com using the Job Title as the subject of the mail.

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