Lipa Later Field Collections Officer Jobs in Kenya

About the Role:

Reporting to the Head of Collections, the Field Collections Officer will be tasked with collection/ recovery of debt owned by debtors interns of cash or assets.

This includes a combination of visits and follow-ups on pending previous arrangements.

Reports to: Head of Collections .

Key Responsibilities will include:

• Identify clients to be visited depending on the severity of their delinquency.

• Work in conjunction with the debt Managers in identifying the potentially risky clients and conducting Field Visits on them.

• Conduct a skip- trace on the delinquent accounts and identify where they can be traced- being their Place of employment or Residence.

• Negotiate for clearance of arrears/default with clients depending on the interaction in the Field.

• Daily update Individual Field Portfolio records – that is repayments made, Promises to Pay made, demand notices sent, accounts recommended for repossession, accounts repossessed from.

• Ensure demand notices for debtors who did not keep their Promises to Pay are sent in a timely manner as per policy.

• Conduct repossessions on defaulted accounts as per plan.

Who we are Looking for:

• At least two (2) years’ experience in Debt Collection with at least one (1) years’ experience in field collections.

• A Motorcycle License with at least two (2) years’ experience in riding

• Experience as a Supervisor in a Security Firm is an added advantage

• Proficiency in MS Office

• Proficiency in usage of debt record databases

• A good and clear speaker

• A good listener

• An aggressive individual

• A persistent individual

• Organized

• Works well with minimal supervision

• Report writing and presentation skills

How to Apply

For more information and job application details, see; Lipa Later Field Collections Officer Jobs in Kenya

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