Lendigo Tele-Collections Officer Jobs in Nigeria

Lendigo Tele-Collections Officer Jobs in Nigeria

Lendigo Nigeria is a high-growth Financial Technology company, focusing on SME lending in all areas.

Our vision is to become the leading champion in SME lending for the common man in Nigeria while developing revolutionary fin-tech products that will change the whole conservative lending industry.

Being a part of this ambitious project is what drives us every day and makes us achieve the best results for our clients and reach our ambitious goals.

Location: Ilupeju, Lagos

Job type: Full Time

Career level: Entry Level

About the Job

If Fintech sounds interesting to you and if autonomy, a steep learning curve and responsibility from day one are what you desire, then you might be the right fit for us!

We are currently seeking passionate individuals with a flair for credit and collections to join our team in Lagos, Nigeria.

Your main responsibility is ensuring that our customers make payments on time while working closely with other teams together.

Moreover, you will also be accountable for improving our overall collections rate.

The Credit Collections Tele Agent will report to the Head of Portfolio.

Ideal candidates will be extremely flexible with scheduling, working weekends and occasionally on holidays.

Key Responsibilities

Make outbound calls to debtors and ensure that terms and conditions of loan facilities are complied with, i.e. prompt repayment

To embrace the challenge of minimizing loss resulting from non-payment of loans

Ensuring the CRM tool is used to record interactions with clients, fast typing speed while on the phone required

At ease with transitioning to Customer Support activities to assist customers in need of help, e.g. for repayments, loan applications, and complaints, via phone, e-mail, social media

To provide feedback on collection activities for policy changes

Preparation of reports, providing insights

based on data analysis, and identification of patterns.

Your Profile

Young, smart, and hungry to achieve extraordinary results

You love technology: familiar with the internet, mobile apps, Android phones, e-mail, social media

You can handle multi-tasking and high pressure by prioritizing your work

Excellent communication skills, both oral and written with strong negotiation skills

Good grammar, spelling, and punctuation

Proficiency in Excel and PowerPoint

Strong interest in building a career in the FinTech industry

Excellent collaborator and team player.

Benefits and Perks

Salary: N80,000 Monthly.

Coaching opportunities and learning Financial Technology from the best

Join a young, passionate, hungry, and growing team of entrepreneurs & facilitators

Regular get-togethers like team events, etc.

A high degree of autonomy, flat hierarchy, open communication and get shit done attitude.

Application Closing Date
Not Specified.

How to Apply

For more information and job application details, see: Lendigo Tele-Collections Officer Jobs in Nigeria

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