Lee and Myles - Hotel Front Office Shift Leader - Jobs in Kenya
Lee and Myles - Hotel Front Office Shift Leader - Jobs in Kenya
Our client is a reputable Hotel and is looking to hire for a position of a Front Office Shift Leader.
The role is based in Kisumu and the successful person should either be based in Kisumu or willing to relocate.
Responsibilities
Act as a role model, providing leadership and coaching on an ongoing basis to the front office team.
Responsible for the correct implementation of Employee, Customer and Visitor Safety according to company policy, procedures and standards.
Ensure all employees are provided with the appropriate training and resources to perform their duties safely.
Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing and achieve customer, people, sales, operating efficiency and profit objectives and targets.
Ensure that controls and procedures are implemented on each shift under their control to protect the security of employees and company funds.
Assist in training and development of team members to meet the standards of performance required.
Monitor performance and implement corrective action where required. Assist in identifying and developing talent for the restaurant and brand.
Participate in team appraisals
Qualifications
Degree/Diploma in
hospitality/hotel management or related.
3 – 5 years’ experience in a similar capacity within a 3 or 4 star hotel establishment
Good team leadership skills
Highly organized and able to effectively prioritize
Cheerful and helpful personality with strong commitment to excellent customer service
Good professional appearance, grooming,
Excellent communication skills both in English and Kiswahili
Competence in using computer and POS System
How to Apply:
If you feel that you’re cut for this role, send your application to info@leeandmyles.com clearly quoting “FRONT OFFICE SHIFT LEADER – KISUMU” in your email subject line.
Applications closes on 20th June 2019.
Only shortlisted candidates will be contacted.
For more information and job application details, see; Lee and Myles - Hotel Front Office Shift Leader - Jobs in Kenya
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