Lead Generator Jobs in Mombasa, Kenya

Lead Generator Jobs in Mombasa, Kenya


Location:

  • Mombasa

    Main Purpose of Job:

    To provide direct support to the Commercial Manager by making cold calls and booking appointments for the commercial team to ensure that the department meets its targets.

    Key Responsibilities

  • Complete and maintain accurate sales forecasts, data gathering and reports as instructed by the Commercial Manager
  • Conduct Post Commercial sale follow ups
  • Conduct customer needs, analysis, research of customer requirements
  • Participate in Commercial department meeting and take responsibility for sales improvement initiatives and other assigned action items
  • Conduct regular customer review calls as per customer review procedure and follow up as necessary
  • Assist in customer escalation as per escalation procedure
  • Perform customer routine follow up calls to hit Commercial Department Goals
  • Support in Commercial department projects including proposals, tenders and tele sales
  • Identify areas of improvement and enhancement in the commercial department analysis reports assist in creating and implementing solutions
  • Ensure Commercial administration duties are performed accurately and on time
  • Collect and report post sales customer information and issues
  • Answer all incoming customer calls in a professional and efficient manner.
  • Identify potential customer needs/ opportunities to grow our business.
  • Conduct follow up calls on a daily basis to customers who have expressed an interest in our services
  • Respond to customer/ client emails in a professional manner.
  • Work closely with the internal team members and external Sales team
    to ensure high customer satisfaction.
  • Manipulate and manage spreadsheets.
  • Strong phone presence and experience dialling dozens of calls per day
  • Perform any other duties assigned by the Commercial Manager

    Skills and Knowledge Job Demands

    Minimum Academic Requirement

  • University graduate with a relevant business qualification

    Other Specialist Training or Certifications

  • Diploma in sales and marketing, Customer Care, Business development or any other relevant certification
  • Minimum Years of Relevant Experience
  • At least 2 years’ experience in service industries.
  • One Year Sales Experience or some level of customer service experience

    Skills & Competencies

    Competencies

  • Working Knowledge of Microsoft, Word Excel, PowerPoint
  • Excellent Customer care skills and interpersonal skills
  • Time management and prioritizing skills
  • Strong written and verbal communication skills
  • Ability to solve complex problems effectively
  • Strong analytical, detail-oriented skills

    How to apply

  • If you qualify for the above, kindly send your CV to recruit@hrmconnection.com on or before 1st December 2018.
  • Only shortlisted candidates will be contacted.

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Kenya.