Lafarge Africa Technical Services Engineer Jobs in Nigeria
Lafarge Africa Technical Services Engineer Jobs in Nigeria
SummaryThe person in charge should:
Serve as a point of contact for customers with queries about Mortar products, orders and deliveries and provide support for the Mortar sales representatives and Team
To execute and organize the Sales, Logistics and Marketing administration activities in order to achieve customers satisfaction with Mortar services.
Understand the Sales Process dynamics, set up a survey and identify the main internal & external stakeholders and have a deep knowledge about Customer service best practises.
Responsibilities
Provides support in Sales, Logistics & Marketing administration
Master Data management (Customers, Vendors, Materials)
Prepare commercial offer to Customers to be reviewed and discussed with the Head of Mortar in consultation with the Mortar Sales Representatives.
Upload of the data related Mortar Forecast
Prepare of documents related to material and logistic as a base for invoicing, tax payments, open accounts receivables & payables and any reports to authorities
Keep the evidence of weekly delivery plans in order to support the Mortar Team
Liaise with logistics department to ensure timely deliveries for customer’s satisfaction with Mortar services.
Reconciliation of the delivered freights with physical evidence (weighbridge ticket, order, confirmation) and SAP
Support the Mortar team to achieve and exceed period targets in accordance with all company procedures and code of business conduct
Administer team liaison with stakeholders such as state and local governments authorities, and other regulators in Nigeria
Effectively communicate with other department to ensure that customer requirement are met, and any issue are resolved in a timely manner
Provide the monthly and sales reports for the Mortar activities in the country
Participate in preparing budget proposals for Mortar in the country
Education & Qualifications
Business Management / Social Sciences with proven experience in
administration, preferably in service
> 3 years of experience
Construction Background will be a plus
Technical Competencies:
Proven work experience as an administrator or support agent
Hands on experience with CRM software and MS Office (MS Excel in particular)
Training in Salesforce Business Partners Creation, SAP (Masimo)
Training in SAP (Sales and Logistics Process steps)
Training in Delivery Monitoring Usage
Understanding and Reporting of sales & marketing performance metrics
Excellent organizational and coordination skills
Behavioral Competencies:
A team player with high level of dedication
Ability to work under strict deadlines
Ability to work in a diverse and multinational environment and to engage with broad range of internal and external stakeholders
Excellent communication and influential skills
High Adaptability and Resilience
Result oriented
Analytical Skills
Strong sense of ethics
How to Apply
For more information and job application details, see; Lafarge Africa Technical Services Engineer Jobs in Nigeria
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