Lafarge Africa Technical Services Engineer Jobs in Nigeria

Lafarge Africa Technical Services Engineer Jobs in Nigeria



Summary
The person in charge should:
  • Serve as a point of contact for customers with queries about Mortar products, orders and deliveries and provide support for the Mortar sales representatives and Team
  • To execute and organize the Sales, Logistics and Marketing administration activities in order to achieve customers satisfaction with Mortar services.
  • Understand the Sales Process dynamics, set up a survey and identify the main internal & external stakeholders and have a deep knowledge about Customer service best practises.

    Responsibilities
  • Provides support in Sales, Logistics & Marketing administration
  • Master Data management (Customers, Vendors, Materials)
  • Prepare commercial offer to Customers to be reviewed and discussed with the Head of Mortar in consultation with the Mortar Sales Representatives.
  • Upload of the data related Mortar Forecast
  • Prepare of documents related to material and logistic as a base for invoicing, tax payments, open accounts receivables & payables and any reports to authorities
  • Keep the evidence of weekly delivery plans in order to support the Mortar Team
  • Liaise with logistics department to ensure timely deliveries for customer’s satisfaction with Mortar services.
  • Reconciliation of the delivered freights with physical evidence (weighbridge ticket, order, confirmation) and SAP
  • Support the Mortar team to achieve and exceed period targets in accordance with all company procedures and code of business conduct
  • Administer team liaison with stakeholders such as state and local governments authorities, and other regulators in Nigeria
  • Effectively communicate with other department to ensure that customer requirement are met, and any issue are resolved in a timely manner
  • Provide the monthly and sales reports for the Mortar activities in the country
  • Participate in preparing budget proposals for Mortar in the country

    Education & Qualifications
  • Business Management / Social Sciences with proven experience in
    administration, preferably in service
  • > 3 years of experience
  • Construction Background will be a plus

    Technical Competencies:
  • Proven work experience as an administrator or support agent
  • Hands on experience with CRM software and MS Office (MS Excel in particular)
  • Training in Salesforce Business Partners Creation, SAP (Masimo)
  • Training in SAP (Sales and Logistics Process steps)
  • Training in Delivery Monitoring Usage
  • Understanding and Reporting of sales & marketing performance metrics
  • Excellent organizational and coordination skills

    Behavioral Competencies:
  • A team player with high level of dedication
  • Ability to work under strict deadlines
  • Ability to work in a diverse and multinational environment and to engage with broad range of internal and external stakeholders
  • Excellent communication and influential skills
  • High Adaptability and Resilience
  • Result oriented
  • Analytical Skills
  • Strong sense of ethics

    How to Apply

    For more information and job application details, see; Lafarge Africa Technical Services Engineer Jobs in Nigeria

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