Kwetu Nairobi, Curio Collection by Hilton Banquets Manager Jobs in Kenya

Kwetu Nairobi, Curio Collection by Hilton Banquets Manager Jobs in Kenya;As a Banquet Manager, you will be responsible for overseeing the day-to-day operations of our banquets operations and ensuring that guests receive outstanding service. The ideal candidate will have a proven track record in hospitality management, a keen eye for detail, and strong leadership skills.

Key Responsibilities:

*Supervise and manage the daily operations of the banquet section, ensuring high service standards and smooth execution of events.

8Work closely with the Sales and Events team to understand client requirements and ensure flawless execution of functions.

*Monitor banquet setup, food presentation, and service delivery to align with brand standards and guest expectations.

*Address and resolve guest concerns promptly to maintain high satisfaction levels.
Ensure compliance with food safety, health, and hygiene regulations.

*Maintain Operational Excellence & Productivity

*Guest & Team Member Satisfaction: Implement processes for guest interaction, feedback, and follow-up.

*Ensure grooming standards and team communication with guests are maintained.

*Team Member Scheduling & Leave Management

*Optimize banquet revenue through upselling strategies and efficient cost control.

*Manage inventory levels, ensuring adequate stock of
banquet supplies while minimizing wastage.

*Monitor budgetary compliance and work toward achieving financial targets
Lead, train, and mentor the banquet team to deliver exceptional guest experiences.

Qualifications:

*Bachelor's degree/ Diploma in Hospitality Management or a related field preferred.

*At least Five Years Proven experience in banquets operations with at least three years in a similar role within the hospitality industry.

*Ability to manage daily bar operations, including opening and closing procedures, cash handling, and staff scheduling.

*Understanding of stock control, ordering supplies, and tracking beverage inventory to maintain profitability. Strong leadership and organizational skills.

*Excellent communication and interpersonal abilities. Ability to work in a fast-paced environment and make quick decisions.

*Knowledge of food and beverage operations, trends, and customer preferences.

*Familiarity with POS systems and basic computer skills.

How to Apply

For more information and job application details, see; Kwetu Nairobi, Curio Collection by Hilton Banquets Manager Jobs in Kenya

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