KRA Chief Manager - Tax Education Jobs in Kenya

KRA Chief Manager - Tax Education Jobs in Kenya


Main Purpose of the Job

  • The job holder is responsible for accomplishing the set goals within the Division with respect to Taxpayer Education Programmes

    Key Performance areas

    Managerial / Supervisory Responsibilities


  • Supervision of day-to-day operations of Taxpayer Education.

  • Management of Taxpayer Education Section funds, property and affairs.

  • Coordinate training of staff and stakeholders on new tax administration measures.

    Operational Responsibilities / Tasks

  • Administration, organization and control of the staff of the Division.

  • Maintain contracts for services/goods requiring the same in the Division.

  • Strategic planning and leadership in attainment of the Taxpayer Education strategic goals and objectives.

  • Chair the corporate Taxpayer Education Committee

  • Preparation/Approval of proposals for all the Division’s activities.

  • Respond to correspondences, approvals, comments or guidance on various activities on a day-to-day basis

  • Develop/Implement Taxpayer Education programmes for learning institutions.

  • Develop/Implement stakeholder and sector-based taxpayer education activities.

  • Develop awareness strategies for KRA staff on tax policy, legislative changes and recent reforms undertaken by the Authority.

  • Coordinate development and implementation of KRA Internal Standards and Taxpayers Charter.

  • Ensure that all goods/services sourced by the section are procured in accordance with procurement regulations and that they meet in the required specifications.

  • Develop and implement educational programmes for professional bodies & institutions.

  • Respond to general tax queries from taxpayers and other stakeholders.

  • Develop programmes to educate and keep taxpayers and stakeholders through mass and direct media.

  • Develop and publish clear and explanatory materials to keep taxpayers up-to-date.

  • Coordinate the annual taxpayers’ month activities and steer taxpayers’ week secretariat

  • Sensitize taxpayers on their rights and obligations.

  • Provide continuous feedback to revenue departments regarding recurring problems and recommended solutions.

    Job Dimensions:

    Financial Responsibility:


  • Development of budgets

  • Implements approved budgets

  • Prepares financial and budget reports

  • Responsibility for Physical Assets

  • Responsible for physical assets assigned by the institution.

  • Provides oversight for the physical assets in the department.

    Decision Making:

  • Makes strategic, operational and financial decisions.

  • Assign work to subordinates.

  • Monitor subordinates work performance.

  • Appraise/evaluate subordinates performance.

    Working Conditions:

  • Works predominantly within the office.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Minimum Academic Requirements


  • A Bachelor’s degree in Business Management, Business Management, Commerce Education,
    Marketing or Communication.

    Membership to professional Association

  • Marketing Society of Kenya (MSK)

  • Chartered Institute of Marketing (CIM)

  • Public Relations Society of Kenya (PRSK)

  • Institute of Certified Public Accountants of Kenya (ICPAK)

    Minimum years of relevant experience.

  • At least 7 years work experience with 5 years in a senior management role.

    Need to know:

  • Analytical skills

  • Organisational skills

  • Computer proficient

  • Strategic management

  • Excellent editorial skills

    Attributes:

  • Interpersonal skills

  • Time management

  • Communication skills

  • Team player

  • Leadership skills

  • Networking skills

  • Work under pressure

    Competencies

  • Demonstrated experience in driving education programmes to enhance adoption of products and services.

  • Demonstrable ability to create- and deliver compelling, result oriented and engaging communication presentations that effectively change consumer behaviour and enhance business objectives

  • Content Development – Well skilled with demonstrable experience and leadership proficiency in the development of communication materials or lead others in developing drafts of communication materials.

  • Strong conceptual and research/analytical skills - Has the ability to think strategically and rapidly analyse and integrate diverse information from varied sources into conclusions and recommendations.

  • Communication Strategy, Planning, and Execution - Has moderate experience in and/or demonstrates a working or functional proficiency level sufficient to lead the planning, development, and execution of a communication strategy

  • Intuitive ability to lead and/or follow throughout the organization. A collaborative leader, with ability to work vertically and horizontally to deducted necessary information to drive brand communication

  • Industry awareness- distils, interpret and/or circulate.

  • Highly organized. Creative and critical thinker accompanied by an innate ability to find clarity in ambiguity.

  • Strong oral and written communication skills and capable of interacting with all levels of management.

    How to Apply

  • For more information and job application details, see; KRA Chief Manager - Tax Education Jobs in Kenya


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