KRA Chief Manager – Head, BTO Jobs in Kenya

KRA Chief Manager – Head, BTO Jobs in Kenya


Job Purpose

  • The role is responsible for overseeing business process re-engineering, programs, portfolio, change and projects management in the Department.

    Main Responsibilities:

  • Coordinate development and implementation of the departmental Transformation Agenda to ensure business continuity.

  • Review of existing customs systems functionality performance, propose enhancements and fixes where appropriate.

  • Provide technical support and oversight for project implementation at the departmental level.

  • Liaison with the Corporate Change Management Function to facilitate uptake of and public participation in deployment of new systems.

  • Custody of documentation and proper management of records related to transformation at the departmental level.

  • Lead and coordinate innovation activities at the departmental level.

  • Day-to-day operations, supervision, management of performance and development of staff in the Section

  • Facilitate implementation of the work plans for the following corporate initiatives in the Section: Audit, Integrity, QMS and Risk Management.

  • Development and management of the sectional work plan and budget.

  • Drive initiatives to improve ethics, culture and facilitate change management in the section

    Job Specifications

    Academic qualification:


  • A bachelor’s degree in a business-related field from a recognized institution.

    Professional qualification:

  • Post Graduate Diploma/Certificate in Customs Administration or equivalent

    Professional experience:

  • Minimum of 10 years work experience in similar role with at least 5 years in management level.

    How to Apply

  • For more information and job application details, see; KRA Chief Manager – Head, BTO Jobs in Kenya


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