Kontak Recruitment Agency IT Support Engineer Jobs in South Africa
Kontak Recruitment Agency IT Support Engineer Jobs in South Africa
The IT Support Engineer will be required to provide onsite and remote support to clients, previous experience in Server Infrastructure, Networking and Technical Support at an intermediate to advanced level is required.
Minimum Requirements:
CompTIA A+ and N+
MTCINE ( Mikrotik Inter networking Engineering).
Fortigate Firewall NSE 4-9.
MCP (Microsoft Certified Professional).
Desktop Support Technician Certifications.
Duties and Responsibilities:
Deliver both onsite and remote support for 365 OS and Windows software and applications.
Proactively monitor device status through central monitoring system and provide correct actions.
Administer Active Directory, Terminal Services, Office 365 Office & Application, Anti-Virus and Data Back Ups.
Implement Win Servers, Workstation , Printers , Network Routers & Switches , IP Phone and Wi-Fi Access Points.
Provide 3rd party vendor management as IT Administrator on various, accounting, ERP, CRM, T&A Applications.
Perform periodic maintenance on servers, workstations, switches, routers, switch and other end point devices.
Meet the required service level turnaround times as requited and escalate problematic requests.
Communicate efforts with the user throughout the request time lines.
Networking:
UTP Cable Termination, Patching, Configuration, and Testing.
Troubleshoot internal and external (LAN /WAN) IP connectivity.
Branded Firewall
policy configuration and firmware updates.
Branded Network switches port configuration and firmware updates.
Configuring Virtual LANs, SD-WAN and IP Sec Tunnels.
Implement hardware, routers, switches, firewalls.
Server Infrastructure:
Implement /Configure/Maintain/Administer Enterprise applications (Active Directory, Exchange, Veeam, VMware, ESET etc.) hosted on Windows Server Operating Systems and test operational functionality.
Windows Server 2012 R2/2016/2019 (GPO's, DHCP, DNS, TCP/IP).
Administrative:
Log service request within central service software system.
Close completed service and update notes.
Maintain accurate time sheets for support billing.
Design hardware and software solution with sales account managers.
Demonstrate technology technical features and functions.
How to Apply
For more information and job application details, see; Kontak Recruitment Agency IT Support Engineer Jobs in South Africa
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