KOKO Networks Customer Sales Team Leader Jobs in Kenya
KOKO Networks Customer Sales Team Leader Jobs in Kenya
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers.
Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market.
In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.
As Customer Sales Team Leader, you will drive KOKO’s business growth by leading a team of Customer Sales Representatives (CSRs) to sell KOKO Cookers in assigned territories. You will use your leadership skills and drive to create sales plans, coordinate field sales activities aimed at household and kibanda customers, and motivate your team of CSRs to achieve their sales targets.
Responsibilities
Oversee field sales activities for your team, including initiation of contact with potential activation partners (eg, businesses, chamas), conducting of sales pitches, closing of orders, and collection of customer payments
Lead a team of CSRs to meet their sales targets by providing coaching, supervision, and accountability
Organize and implement product demonstrations and other promotional activities in liaison with KOKO's sales and marketing teams
Engage with customers and discover their wants and needs, both to pitch KOKO's solution and share back customer requirements for future sales and
marketing efforts
Ensure sales records and reports are accurate and up-to-date for your entire team
Train and develop CSRs to use KOKO sales tools, including our Android application, videos, brochures, and other digital tools
Ensure CSRs communicate openly and honestly with KOKO customers throughout the sales process
Build, manage, and maintain strong, positive customer relationships
Escalate customer queries, issues, and other feedback to senior management, as appropriate
Requirements
University degree or equivalent
2+ years of sales management experience, preferably with consumer goods or durables
Experience leading sales promotions/campaigns with a track record of success
Passion for selling consumer products that improve lives
Strong coaching, mentoring, and motivation skills
High degree of self-motivation & keen attention to detail
Excellent written and oral communication skills
Outstanding organizational and time management skills
Results orientation and comfort in a performance-driven work environment
How to Apply
Interested and qualified candidates should apply online by 13th August, 2019
For more information and job application details, see; KOKO Networks Customer Sales Team Leader Jobs in Kenya
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