Kobby Technologies Credit Controller Jobs in Kenya
Kobby Technologies Credit Controller Jobs in Kenya
Kobby Technologies (www.kobby.co.ke) was founded in 2015 as a provider of consultancy services that help organizations get the maximum value from their IT investment.
We are a young, progressive, and dynamic firm whose consultants have a wealth of experience of seven years in ICT disciplines and who are driven by the desire to provide consultancy advice that is responsive to our client needs.
We build relationships by providing services based on quality and integrity.
We are particularly focused on ensuring that our work and the development of our business, benefits the countries in which we work.
In addition, we have a strategy and client service philosophy that ensures that our clients receive high quality service delivery.
We have partnered with industry OEMs such as Microsoft, Oracle, Cisco, VMware, SUSE, Micro Focus and Symantec to stay ahead of technology and offer unparalleled skills to our clients.
We offer technical professional services to organizations in the Public Sector, Banking, Financial Services and Insurance, Humanitarian, Telcos, Manufacturing, Distribution and FMCG.
Kobby has its headquarters in Nairobi, Kenya, with operations spreading across the Eastern African region with a presence in Somalia, Ethiopia, Uganda, Tanzania, and Rwanda.
We have expanded our technical expertise to 50+ consultants and extended offices in Uganda and Tanzania to closely meet the needs of our customers.
In line with our growth strategy, we would like to fill the following vacancies within our Finance Department.
In this capacity, the professional will:
Ensure proper debt management and timely collection.
Ensure a good relationship is maintained with the customers.
Primary Responsibilities
Managing collection of all payments and debts.
Keeping a log of all correspondences with customers by updating the debtors list with relevant commentary all the time
Monitoring debtor balances to ensure a reduction in debtors Day Sales Outstanding.
(DSO)
Collaborate with the sales team in setting up the terms of credit for clients.
Negotiating payment plans that are in line with the company’s credit policies and procedures
Ensuring invoices are processed and delivered to clients on time as per agreed time lines.
Preparing reports on payments and debts and providing accurate advice on debt management
and queries.
Liaising with customers and the sales team sales to ensure effective coordination of collection activity and query resolution.
Maintain a realistically low incidence rate of bad debt in line with monthly targets, by ensuring invoicing and collection is done on time.
Handle disputed accounts and ensure efficient resolve of customer’s queries.
Undertake reconciliations, and compile documentation and necessary reports for necessary
action by management.
Creating procedures and policies that ensure timely payments while maintaining a high level of
customer retention.
Required Skills / Experience
2-3 years’ experience in debt collection/ credit control
Degree is a business-related course
Strong analytical skills
Attention to details
Good business acumen for problem solving
Excellent customer service skills
Competency with Navision is a plus
Confidence to deal with a range of customers
Experience dealing with the public sector is a plus
Excellent communication and time management skills
How to Apply
To apply send your CV by 20th May 2022 to
hr@kobby.co.ke.
Only qualified candidates will be contacted.
Interviews will be done on a rolling basis.
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