Kilimall Customer Service Jobs in Kenya

Duties & Responsibilities:

Handle Live Chat Tickets.

Respond to WhatsApp chats.

Follow Up on all raised customer issues to completion.

Attain the required customer satisfaction rate.

Attain daily clearance and response rate below 3min.

Requirements:

Degree or diploma in a Business related Course.

Experience in a similar role.

Good Customer Service Skills.

Good Communication Skills.

Problem Solving Skill.

How to Apply

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading Please state your current and expected remuneration in your CV.

For more information and job application details, see; Kilimall Customer Service Jobs in Kenya

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