Kenya Tsetse and Trypanosomiasis Eradication Council Customer Care Assistants Jobs

Kenya Tsetse and Trypanosomiasis Eradication Council Customer Care Assistants Jobs

Job Specifications

This is the entry and training grade for Diploma holders in this cadre. An officer in this level will work under the guidance of a senior officer.

Duties and responsibilities at this level will entail assisting in:

Overseeing the operation of customer care desks;

Ensuring customers provide feedback either manually or electronically;

Attending to reception telephone line;

Receiving and ushering in guests to the designated offices;

Maintaining daily records of customers’ details;

Facilitating in the organization of events; and

Responding to customers’ inquiries.

Person Specifications

For appointment to this grade a candidate must have:

Diploma in Customer Service, Communication, Public Relations or equivalent qualification from a recognized institution;

Proficiency in computer applications; and

Fulfilled the requirements of Chapter Six (6) of the Constitution.

Skills and competencies

Interpersonal relationship skills;

Communication skills; and

Ability to work in a team.

How to Apply

For more information and job application details, see; Kenya Tsetse and Trypanosomiasis Eradication Council Customer Care Assistants Jobs

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