Kenya Roads Board Principal, Corporate Communication Officer Jobs in Kenya

Kenya Roads Board Principal, Corporate Communication Officer Jobs in Kenya

Job Specifications

The duties and responsibilities of the officer will entail:-

Developing Corporate communication policy, strategies, procedures, and systems;

Developing brand strategies and implementing brand communication plans, monitoring their implementation, and evaluating effectiveness

Developing and reviewing corporate social responsibility programmes and monitoring their implementation in consultation with directorates/departments and evaluating their impact

Reviewing and overseeing the implementation of complaints handling guidelines and ensuring compliance with relevant policies and legislation

Monitoring the implementation of customer service standards and compliance in the organization

Preparing and reviewing budgets, departmental procurement plans and preparing terms of reference/specifications

Undertaking regular brand/customer surveys and ensuring recommendations are implemented

Manage crisis communications

Developing corporate event plans with budgets and timelines and overseeing their implementation

Coordinate the preparation of information, education, and communication materials in consultation with directorates/departments;

Ensuring the resolution of public complaints and compliance with relevant policies, guidelines, and legislations

Ensuring compliance with relevant guidelines and legislation for access to information

Directing production of documentaries, infomercials, and advertisements

Developing, reviewing, and monitoring information posted on the KRB website and social media platforms

Reviewing materials for public communication ensuring completeness and accuracy

Preparing and reviewing speeches, public notices in consultation with heads of directorates /departments

Developing media management strategies and plans for implementation

Reviewing media monitoring reports, making recommendations for continual improvement, and ensuring action is taken

Developing, editing and publishing KRB newsletter

Preparing, editing and directing the design, production and dissemination of corporate publications

Representing KRB in public events

Promoting a positive corporate image of the Board;

Implement quality management systems and procedures in the department

Monitoring departmental performance and preparing evaluation reports

Supervising, developing, and motivating junior staff to improve performance

Person Specifications

For appointment to this grade, a candidate must:-

Have at least eight (8) years’ work experience, three (3) of which must have been
in a supervisory role;

Bachelor’s Degree in public Relations, Mass Communications, Journalism, Marketing or equivalent qualifications from a recognized college;

Master’s degree in public Relations, Mass Communications, Journalism, Marketing or a relevant field from a recognized institution

Be Member of professional body either PRSK or IPRA in good standing;

Management course lasting not less than four (4) weeks from a recognized
institution.;

Fulfil the requirements of Chapter Six of the Constitution;

Key Competencies and Skills

Interpersonal skills;

Multitasking

Initiative and problem solving

Communication Skills

Team Player

Social media skills

How to Apply

For more information and job application details, see; Kenya Roads Board Principal, Corporate Communication Officer Jobs in Kenya

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