Kenya Red Cross Senior Quality Assurance & Enhancement Officer Jobs
Kenya Red Cross Senior Quality Assurance & Enhancement Officer Jobs
A Little About Us Since 2015, Boma International Hospitality College (BIHC) has passionately trained and influenced young and aspiring hoteliers to shape one of the oldest industries since time.
We believe in offering life-long learning that is innovative, with hands-on-the-practical skills that can be utilized to offer solutions to our world’s most dynamic and ever-changing industry. This mantra has sailed us through to be a TVET Centre of Excellence for Hospitality Training and marks just the beginning of an incredible journey ahead.
We’re also rooted in our Purpose and guided by our Values, which include Professionalism, Passion, Growth and Timeliness. We recognize that the only way we can to achieve this Purpose is to work with and engage a diverse workforce that reflects the communities and industry we serve. By creating an inclusive work environment where all feel like they belong and are respected for their unique contributions to our mission, this purpose can easily shape into a reality.
In addition to the requirements below, we recognize that people come with diverse talents and experiences beyond the scope indicated and such we still encourage you to apply.
Your Position With Bihc: Senior Quality Assurance Officer
How You Will Fit Into Our Mission: We pride in being a small community that ensures that every participant is known at an individual level in order to understand their specific needs and constantly assess that these needs are met. We believe in high standards of professionalism which come with discipline and upholding ethical standards. This is evidenced by the emphasis put on instituting a professional dress code among staff and learners, an aspect that is embraced by the management of the college. We have an open culture that encourages communication within the different hierarchical levels.
What You Will Do (Your responsibilities will include):
Reporting to the Head of Research, Innovations & Business, the Quality Assurance and Enhancement Officer is responsible for the operational management and support of academic standards and quality enhancement across the college, overseeing academic quality assurance functions such as course approval, monitoring and review.
You will ensure regular cycle of feedback from students, staff, academics from other institutions, and industry experts, all of which is used to share new ideas and continually improve, as well as ensuring the academic standards are maintained. You will also:
Analyze the college’s academic data, including exam results, report grades, attendance figures and other specific academic areas.
Create, oversee and develop the college’s use of data for the management and auditing by external bodies.
Produce clear, concise, accurate information to support management in raising standards of performance in school including under achieving students.
Determine the need for and arrange provision, analysis and evaluation of data and detailed reports/information such as: Module and Course enhancement plans
Manage the development and implementation of the College’s quality assurance and enhancement policies and procedures in association with the College’s academic management team.
Advise and support senior academic managers on the management and advancement of the College’s QAE policies and procedures.
Provide advice and guidance to academic teaching and administrative staff on the
implementation of the College’s QAE policies and procedures.
Play a central management role in the College’s internal and external reviews by
quality assurance agencies (e.g. institutional reviews, curricular reviews, delegated authority reviews)
Produce KPI information for BIHC Board and other committees
Prepare reports and related information for communication to external validating and accreditation agencies, for example in respect of internal reviews,institutional reviews, etc.
Audit and oversee the College’s implementation
of QAE policies and procedures
Conduct regular qualitative and quantitative research in relation to the College’s QAE performance indicators as required.
Actively engage with the College’s academic staff at all levels in relation to the design, operation and enhancement of the College’s QAE policies and procedures
Monitor national and international developments in relation to QAE and attend or participate at related conferences on behalf of the College.
Facilitate implementation of frameworks for performance management, monitoring and evaluation of strategic plan & performance matrix
Support the implementation of key performance measures, core competencies and core values into performance appraisal system.
Any other duties as may be assigned by management
The Skills and Competences We Are Looking for: Education and Experience
Minimum requirements:
A Bachelor’s degree in Hospitality management, Business, education or equivalent with at least 6 years’ experience at an institution of higher learning
Direct experience of TVET/higher education in a teaching / administrative / programme management capacity.
Hold (or are currently pursuing) an advanced qualification in education management.
Experience of working in a data management capacity within education.
Experience of managing and developing data systems, such as SIMS.net.
Excellent IT skills and experience of producing accurate data for reporting and assessment.
Experience in forming and maintaining network relationships, information gathering and analysis.
Understanding and knowledge of effective data management strategies including creating and maintaining data capture and data entry templates.
Knowledge of statutory data reporting requirements such as college census.
Understanding of and commitment to equal opportunity issues within the workplace.
Previous experience of implementing/managing administration/policies and procedures in higher education.
Substantial specialist knowledge and experience of regulations relating to academic administration and quality.
Excellent organizational and administrative skills.
Proven skills in the support and motivation of others, both as individuals and in teams to meet organizational project goals.
Desirable Attributes:
Demonstrated people leadership and management skills.
Advanced research and report writing capabilities to meet the expectations of audiences within higher education external agencies, both nationally and Internationally.
Excellent recording preparation and maintenance Procedures.
Ability to communicate complex information in an effective, concise and tactful manner, both orally and in writing.
Ability to organize and manage projects successfully to completion setting and delivering on clear and effective objectives against which work can be planned
Ability to build and maintain constructive relationships with a range of colleagues throughout the College.
Ability to develop a network of contacts in other institutions and/or organizations as a basis for identifying points of comparison on1good practice
Ability to take significant initiative and to work independently as appropriate.
Ability to work in a fast paced environment
Ability and experience in developing and leading significant institutional change
Excellent judgment with the ability to balance risks and opportunities
An absolute commitment to upholding the College Values. In particular, commitment:
To prioritize the needs of students
To act with integrity, authenticity & respect at all times
To secure continuous improvement and excellence
To focus on coaching and developing others to reach their full potential
How to Apply
For more information and job application details, see; Kenya Red Cross Senior Quality Assurance & Enhancement Officer Jobs
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