Kenya National Trading Corporation ICT Officer Jobs
Kenya National Trading Corporation ICT Officer Jobs
Job Purpose The role is responsible for system administration, database administration, network administration and user support services. The position also handles software installation, configuration, design, data migration, monitoring system performance, system security, backups, troubleshooting, and data recovery.
Key Responsibilities/ Duties / Tasks
Managerial / Supervisory Responsibilities
Oversee network technology tools to ensure optimal performance of the applications and
hardware;
Develop and implement security measures to safeguard KNTC website, Intranet and respective portals;
Spearhead the resolution of high priority and high impact application incidents to ensure
secure systems are deployed;
Lead the implementation of ICT policies
Operational Responsibilities / Tasks
Plan and implement databases to meet Corporate requirements.
Monitor and enforce user access, controlling system access permissions and privileges to as
per Corporate ICT policy.
Receive issues and log in the issues to the user support register in order to provide first line support to users (network, application and end point security);
Maintain ICT security tools and network security logs for system security audit purposes;
Provide technical assistance and support to internal staff, regional offices and partner
stakeholders.
Maintain the ICT asset register by ensuring recording of any asset movement as well as
monitoring performance;
Maintainthe server room and ensure optimal operation of servers, air conditioning and
cleaning of the server infrastructure;
Apply system operating update PATCHES and configurations;
Carry out Web design, update, maintenance and search engine optimization (SEO);
Develop and maintain web portals and web applications;
Document, analyze, prioritize and organize systems requirements specifications to facilitate
development of systems to be utilized in
the Corporation.
Develop and present proposals and feasibility reports of new systems and enhancements of
current systems;
Raise purchase requisitions for ICT hardware and software purchases;
Receive and forwards invoices for outsourced ICT services;
Handles departmental petty cash for ICT incidentals;
Align system requirements with business strategies and requirements; and
Maintain system reviews and service level agreements to meet corporate objectives.
Job Dimensions:
Responsibility for Physical Assets]
Office furniture
Laptop/Workstation
Servers and Enterprise Storage
Security and Network devices
Data and Information systems (ERP)
Decision Making / Job Influence
Operational decisions]
Working Conditions
Predominantly works from an office setup and server room with regular field visits.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic qualifications
Bachelor’s Degree in any of the following disciplines: - Information Technology,
Computer Science, Computer Engineering or any other relevant and equivalent
qualification from a recognized Institution.
Functional Skills, Behavioral Competencies/ Attributes:
Functional Skills
Analytical skills
Communication skills.
Innovative skills.
Interpersonal skills.
Negotiation skills.
Behavioral Attributes
Networking skills.
Problem solving skills.
Integrity.
Emotional intelligence.
How to Apply
For more information and job application details, see; Kenya National Trading Corporation ICT Officer Jobs
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