Kenya National Commission on Human Rights Customer Care Assistant - North Rift Regional Officer Jobs
Kenya National Commission on Human Rights Customer Care Assistant - North Rift Regional Officer Jobs
The Kenya National Commission on Human Rights (KNCHR) is a constitutional body established under Article 59 of the Constitution of Kenya and Section 3 of the Kenya National Commission on Human Rights Act No 14 of 2011 (revised) 2012. It has the core mandate to develop a culture of Human Rights through the promotion and protection of rights and fundamental freedoms in the Republic of Kenya.
The Kenya National Commission on Human Rights (KNCHR) is an independent National Human Rights Institution created under Article 59 of the Constitution of Kenya 2010 and established by the Government of Kenya through an Act of Parliament (the Kenya National Commission on Human Rights Act, 2011) and in accordance with the United Nations Principles relating to the Status of National Institutions (Paris Principles).
KNCHR’s mandate includes furthering the protection and promotion of human rights in Kenya, acting as a watchdog over the Government in the area of human rights, and the provision of Leadership in moving the country towards a human rights respecting state. KNCHR fulfils its human rights mandate through five Directorates including: Complaints and Investigations, Research, Advocacy and Outreach, Legal Services, Regional Services and Corporate Services. The Commission has offices in Nairobi, Wajir, Kitale, Mombasa, Kisumu and Nyahururu.
Job purpose:
This position is responsible for maintaining good public relations at the front desk and being the first point of contact for visitors.
Key Responsibilities:
Coordinating the front desk services.
Receiving and welcoming walk-in visitors as soon as they arrive at the office.
Directing or escorting visitors to the appropriate person and office.
Answering, screening and forwarding incoming phone calls to the relevant parties.
Ensuring the reception area is tidy, presentable and with all
necessary material (e.g. comfortable chairs and brochures).
Maintaining a visitor’s record.
Receive, sort and distribute mails/ deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Order front office supplies and keep inventory of stock.
Supervision of subcontracted services such as cleaning.
Assist in identifying tools and office supplies for replenishment.
Providing the available and necessary working tools and equipment to staff.
Assist the human resources division and regional coordinator with the office administration related matters
Any other duties in relation to maintenance of a good ambience and security of the office.
Key Qualifications, Skills and Competencies:
Diploma in business administration or an equivalent from a recognized institution.
At least one (1) year of relevant service in a comparable position from a reputable organization
Good communication, listening and people management skills.
Computer literacy including excellent Microsoft office tools skills
Hands-on experience with office equipment (e.g: scanners and printers).
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills and problem solving skills.
Multitasking and time-management skills, with the ability to prioritize tasks.
How to Apply
For more information and job application details, see; Kenya National Commission on Human Rights Customer Care Assistant - North Rift Regional Officer Jobs
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