Kenya Medical Research - KEMRI Receptionist - Kisumu Vacancy

Key Responsibilities:

Greet and assist participants, visitors, and staff in a friendly and professional manner.

Manage front desk operations, including answering phones, scheduling participant appointments, attending to visitors, and handling inquiries.

Coordinate with clinical and research teams to ensure smooth clinic operations.

Provide information about clinic services, including FP/PrEP services, and direct participants to appropriate resources.

Maintain confidentiality of participant information in compliance with Research Ethics and Site’s policies.

Vacancy Requirements:

Diploma in Front Office or equivalent ( Mandatory)

Additional certification in office administration or related field (Added Advantage)

Excellent communication and interpersonal skills. ( Mandatory)

Strong organizational and multitasking abilities. ( Mandatory)

Computer literate ( Mandatory)

Ability to maintain confidentiality and handle sensitive information. ( Mandatory)

Basic knowledge of HIV prevention, including oral PrEP, is an advantage (Added Advantage)

Friendly, empathetic, and patient-centered approach. (Mandatory)

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