KCIC Communication and Knowledge Management Officer Jobs in Kenya

KCIC Communication and Knowledge Management Officer Jobs in Kenya

Job Purpose

The position is responsible for the organization-wide knowledge management process and implementation of KCIC communications strategy, in compliance with donor communication guidelines.

Key Responsibilities

Knowledge management

• Create avenues for exchange of information, converting data into valuable information and ensuring its accessibility and usage.

• Maximize creation, discovery and dissemination of knowledge within the KCIC.

• Undertake knowledge management needs assessment and develop strategies to meet those needs.

• Oversee the management of the KCIC’s photo and video library, and KCIC’s institutional memory through information and materials storage in MIS (the document management system) for ease of access.

• Synthesize responses to queries through knowledge bases, networks, communities of practice and other sources.

• Provide support to the KCIC leadership in maintaining effective communications with donors, government, other partner organizations, and stakeholders.

• Conduct outreach programs and oversee training for staff and clients in the use of Knowledge Management tools.

• Create, develop and manage content for KCIC’s web presence

• Promote adoption and use of knowledge management in the organization through the development and support of communities of practice, including
consulting and training/capacity building

• Test and monitor Knowledge Management products and services for effectiveness, quality and responsiveness

• Develop and maintain Knowledge Management resources by preparing best practices and capturing Knowledge Management practices through written stories and video debriefings

Communication

• Develop and maintain relationships with journalists and media outlets,

• Implement and evaluate KCIC’s media strategy in consultation with the Corporate Services Manager,

• Set internal and external communications standards, guidelines, processes and protocols.

• Monitor daily media and advise on reactive media opportunities

• Identify data, stories, photographs, infographics, and articles for communications materials in liaison with with the M & E and technical teams,

• Develop and pitch proactive media opportunities in consultation with KCIC staff,

• Write and distribute media releases and op-eds,

• Lead production of KCIC’s communication materials including the eNewsletter, Sector Bulletins, brochures and promotional material

• Coordinate the marketing and communication of KCIC services

• Coordinate the development and delivery of communication strategies for events, forums and policy submissions.

• Process the publication and dissemination of written materials and content for various communication channels on the various KCIC projects in collaboration with other technical staff.

• Develop, implement and evaluate KCIC’s social media and policy advocacy strategies and campaigns initiatives.

• Develop online communication materials including video content

• Liaise with communications staff of various donors, government, and other local partners to identify needs and opportunities for collaboration.

Qualification

• Bachelor’s degree in journalism, communication, Knowledge management, development studies, development communications, social policy, public
administration, or equivalent

• Post graduate qualification is desirable

Experience

• Minimum five (5) years’ experience in developing and implementing knowledge management programmes that contribute to strategic objectives in a reputable institution.

• Working knowledge of educational media and technology including the internet and its utilization for electronic learning.

• Good knowledge of international development issues, trends and approaches

• Proven experience in the design and delivery of capacity development, coaching and mentoring activities, particularly adult learning techniques, replication of best practices

• Proven ability to organize, summarize, and rewrite technical information for non-expert audiences.

• Excellent English and Swahili oral and written communication skills (writing samples will be requested), facilitation and negotiating skills.

• Experience in facilitating workshops and trainings in communication skills.

• Familiarity with social media.

• Website management experience an asset.

Functional Skills

• Computer skills (MS Office, word, excel, powerpoint) familiar with new digital
communications

• Communication skills (both written and verbal)

• Report writing skills

• Leadership skills

• Organisational skills

Behavioral Skills

• Professionalism and Integrity

• Innovation

• Critical thinking

• Adaptability

• Resilience

• A team player

How to Apply

For more information and job application details, see; KCIC Communication and Knowledge Management Officer Jobs in Kenya

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