KCB Fraud Analyst Jobs in Kenya

KCB Fraud Analyst Jobs in Kenya


The Position:

Reporting to the Senior Manager, Prevention & Detection the position will be reviewing transactions alerts and collate data from the real-time Fraud Management System and other reporting sources with a view to identify fraudulent transactions, institute prompt mitigation actions and create awareness on fraud trends across the Bank network.

Key Responsibilities:

  • Constantly monitor real time queues and identify high-risk transactions, unauthorized transactions and fraudulent accounts.
  • Identify fraudulent transactions and institute prompt mitigating actions.
  • Review and provide resolution to queued transactions within defined SLAs to reduce potential revenue losses.
  • Review daily reports & compromise alerts to track and prevent fraud.
  • Recommend for appropriate holds on accounts identified as having potentially fraudulent issues.
  • Undertake research on fraud patterns by tracking confirmed fraudulent transactions to develop rules to prevent and detect fraud.
  • Contact Customers & Banks to verify transactions and resolve fraud-related account issues, if fraud confirmed, initiate investigations and dispute process through the Case Management system.
  • Facilitate understanding of fraud prevention and detection across the Bank network.
  • Track status of resolved items to provide a record of activities and support identification of trends or persistent issues.
  • Recommend changes to Fraud detection system parameters optimizing fraud detection while minimizing negative customer impact.

    Job Requirements:

    For the above position, the successful applicant should have the following:

  • University Degree in Computer Science / Finance / Business/ Banking / Law / Criminal Justice studies or any relevant field from Institution recognised by Commission of Higher Education
  • At least 4 years’ experience in Banking Operations; 3 years’ experience in
    Fraud Prevention and Detection
  • At least 3 years’ Analysis experience using Analytics techniques in Linear and Logistic Regression, Clustering Techniques, Neural Network, Decision Trees, etc.
  • Professional qualifications in Database Administration and Programming knowledge is added advantage
  • Familiarity with wide array of Fraud
  • Analysis tools, applications and solutions

    How to Apply
  • If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment Portal and submit your application with a detailed CV.
  • To be considered your application must be received by 10th June 2019
  • Qualified candidates with disability are encouraged to apply.
  • Only short listed candidates will be contacted

    In the event that you are invited to interview for any positions, we will require that you provide us with the following documents:

  • National I.D.
  • KRA Pin Card
  • Birth Certificate of self
  • Passport Photo (White Background)
  • NSSF Card
  • NHIF Card
  • Police Clearance Certificate - less than 5 Months old
  • Academic and Professional certificates, including official transcripts
    Certificates of Service from previous employers as applicable
  • For more information and job application details, see; KCB Fraud Analyst Jobs in Kenya

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