KCB Bank Fort Portal Branch Manager Jobs in Uganda

KCB Bank Fort Portal Branch Manager Jobs in Uganda

Key Responsibilities

Develop and update strategy for the branch business growth. This involves careful translation of overall bank strategy into the branch tailored strategies based unique features of the branch location.

Cascade budgets and targets for all staff in the branch and decide on plans and tactics to achieve them.

Drive branch performance rigor to increase penetration into the target customer segments (SMEs and personal banking).

Play a lead role in driving growth and usage of all digital channel products and achieve 70% for all branch transactions happening through digital channels.

Ensure superior service levels across all customers touch points (branches and digital touch points attached to the branch).

Develop and maintain best in class customer relationship management practices. This involves developing and implementing customer wining and maintenance initiatives.

Lead the charge for sourcing, processing and on boarding of new business for continuous growth of the branch balance sheet.

Ensure adherence to KYC, AML, Audit and Legal / Compliance guidelines and continuously conduct self-audit mechanism covering safe custody. Although guidance and training will be provided from time to time, it is the Branch Managers personal responsibility to ensure that he/she reads and understands banks policies, procedures and practices relating to branch business operational environment and the bank in general.

Maintain a motivating work environment that focuses on performance.

How to Apply

For more information and job application details, see; KCB Bank Fort Portal Branch Manager Jobs in Uganda

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