KCB Bank Corporate Relationship Manager – Institutional Banking Jobs in Uganda
KCB Bank Corporate Relationship Manager – Institutional Banking Jobs in Uganda
Key ResponsibilitiesBusiness development – managing and retaining existing relationships and generating new business in the assigned market segments by providing core banking products and services. This will include increase customer base, growth in balance sheet (liabilities – mainly in LCY), growth in earnings and actively cross-selling bank products and services.
Relationship management – Adequacy of personal competence to effectively perform Account Relationship Management tasks to ensure the customer relations are maintained well to reduce complaints and also retain existing customers by management of customer expectations.
Develop strategies for maintaining and further penetrating existing client base and execute the strategy through calls, visits, needs assessment, account plans, customer qualification and follow-up meetings to maintain, enhance and expand customer relationships
Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
Prepare and submit weekly, monthly and quarterly administration and business performance reports.
Develop and implement a focused efficient and effective customer service strategy which will increase the flow of business from existing customers and generate business from new customers.
Customize and implement transactional banking solutions based on customer’s needs
Structure compelling solution proposals to demonstrate a thorough understanding of each client’s requirements and objectives
Prepare and submit weekly, monthly and quarterly administration and business performance reports.
Daily Responsibilities
Review liabilities
balances, behaviour and trends
Review and monitor team performance.
Attend to escalated issues from the team.
Document and share client visits as call memos with actionable and time bound follow-ups.
Any other duties assigned by Line manager(s).
The Person
For the above position, the successful applicant should meet the following criteria
University degree in Economics, International Business, Business Administration, or a related field from a recognized and reputable institution.
At least 3 years’ experience in Banking, experience in sales and business development, experience in relationship management, credit analysis and customer service.
A good understanding of Risk, Compliance policies and procedures.
Demonstrated consistent high performance in role(s) held.
Knowledge of current trends and best practice in Banking.
Leadership and change management skills
Excellent interpersonal skills
How to Apply
For more information and job application details, see; KCB Bank Corporate Relationship Manager – Institutional Banking Jobs in Uganda
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