KCB Bank Banking System Operations Department Product Configuration Specialist Jobs in Kenya

KCB Bank Banking System Operations Department Product Configuration Specialist Jobs in Kenya



Job Description

  • Gain a deep understanding of the banks digital platforms working with vendors and the Technology team to define the platform roadmap, customizations and change requests.

  • Analyzing and documenting requirements for new products and services and associated controls, customer journeys and notifications, arising from new business or customer requests

  • Support the progression of change requests from product managers and business users to testing, prototyping, deployment, and regression tests post deployment

  • Work with different stakeholders including Technology, Risk, Customer Experience and Operations team in ensuring DFS product delivery standards are adhered to

  • Support channels systems to ensure system health and resolve customer queries raised.

  • Maintain good quality documentation of configuration changes made on the platforms including roles and permissions matrix of the platforms

  • Support deployment, configurations and support for channels systems.

    Academic & Professional

    Education

  • Bachelor’s Degree Computer Science/ Technology related

  • Masters Degree Computer Science or Business related

    Professional Qualifications

  • Project Management/ Product Management/ Agile Methodologies

    How to Apply

    For more information and job application details, see; KCB Bank Banking System Operations Department Product Configuration Specialist Jobs in Kenya

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