JW Marriott Hotel Assistant Mgr-Banquets Jobs in Kenya

JW Marriott Hotel Assistant Mgr-Banquets Jobs in Kenya



Position Summary

  • Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.

    Education and Experience

  • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

    Core Work Activities

  • Manages departmental inventories and assets including par levels and maintenance of equipment.

  • Conducts monthly department meetings with the Banquet captains and employees.

  • Maintains attendance log for banquet employees.

  • Maintains and enforces established sanitation levels.

  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).

  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.

  • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).

  • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.

  • Understands the impact Banquet operations has
    on the overall success of an event and manages activities to maximize customer satisfaction.

  • Schedules banquet service staff to forecast and service standards, while maximizing profits.

  • Attends and participates in all pertinent meetings.

  • Leads shifts and actively participates in the servicing of events.

  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.

  • Sets a positive example for guest relations.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Responds to and handles guest problems and complaints.

  • Empowers employees to provide excellent customer service.

    How to Apply

    For more information and job application details, see; JW Marriott Hotel Assistant Mgr-Banquets Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to 1 Best Africa Jobs.