Jumia Head of Growth, JumiaPay Jobs in Nigeria
Jumia Head of Growth, JumiaPay Jobs in Nigeria
About Jumia: Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia’s mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.
Our platforms consist of our marketplace, which connects sellers with consumers, our logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our payment service, which facilitates transactions among participants active on our platform in selected markets. Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.
With over 3,000 employees in 14 countries spanning across 6 African regions, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
Job Objective
The Head of Growth will be responsiblefor planning, developing and implementing commercial strategies based on JumiaPay goals and objectives to drive growth and profitability. Responsible for managing key acquirers and merchant relationships with a focus on growth, retention and long-term profitable relationships.
The person taking this role should be able to understand and communicate local market needs to the Country management team and the Global Merchant Sales & Acquiring organizations, so they are able to effectively and efficiently define market-specific strategies for penetration, growth and market leadership.
Key Responsibilities
Develop and execute the MS&A strategy and business plans for Nigeria to increase merchant acquisition, transaction volume/value, market share and revenues.
Play a critical role in the Country leadership team by providing leadership and guidance to ensure all necessary sales tools, processes, procedures and staff are in place for successful execution of the strategy.
Foster and manage relationships with merchants, acquirers and other stakeholders to drive growth, retention, long-term relationships and preference for JumiaPay. Develop focused strategy and plan for key accounts management, retention and growth.
Identify and analyze market needs and opportunities, develop new initiatives/solutions, implement marketing/usage initiatives and strive to accelerate company's growth and success.
Perform market research, analyze threats and opportunities and implement response strategy.
Collaborate, coordinate and train diverse teams such as marketing, sales and
customer service.
Track, measure, analyze and manage commercial metrics, KPIs, expenditures, financial goals and budgets.
Provide leadership, strategic direction and management to the direct reports (Sales Team), establishing a customer focused, result-oriented and performance-based culture
Successfully translate broad strategies into specific objectives and action plans, aligning efforts of the MS&A organizations with other key JumiaPay stakeholders.
Ensure the MS&A team provides the necessary leadership and support to local Clients/country and to internal stakeholder organizations including Sales, Product, Operations, Corporate Relations, Risk, CSS and Legal
Establish and foster excellent working relationships with internal stakeholders at all levels of staff and senior management. Maintain and build rapport with peers and other MS&A colleagues and functional teams across JumiaPay to exchange, learn and leverage best practices
Maintain current and up to date knowledge of technologies, products, services, digital payments, acquiring solutions to provide thought leadership and support to customers, sales team and other internal and external stakeholders.
In conjunction with the country management teams, represent JumiaPay on industry bodies and forums.
Requires local market and regulatory knowledge, functional experience in acceptance, merchants acquiring, commercial management, consulting, financial transaction processing knowledge and client sales, preferably ecommerce merchants acquiring sales.
Qualification & Experience
10 years experience with at least 5 years in Sales/ Business development Team
Leadership experience in Fintech, Bank and other Payments / Financial Institutions.
Good foresight and strong analytical skills
Advanced Excel to create macros, pivot tables, VLOOKUPS, analytical capabilities and work books.
Ability to understand and communicate local market needs.
How to Apply
For more information and job application details, see; Jumia Head of Growth, JumiaPay Jobs in Nigeria
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