Jumia Dispatch Operator Jobs in Nigeria

Jumia Dispatch Operator Jobs in Nigeria


Key Responsibilities

  • Scheduling riders in <1mins

  • Assigning and re-assigning order to free riders on the UN web portal

  • Reassign riders within clusters/hubs

  • Follow up on partners dispatcher to ensure no idle time for free riders

  • Follow up/monitoring delayed order on urban Ninja

  • Resolve riders complaints via phone,email,chat channels with functional teams(Customer service,Vendor Ops team)

  • Escalating to the appropriate department such as Vendor Ops on reataurant issues & customer service on customer;s issues

  • Attempt to persuade customers to reconsider cancellation

  • Ensuring proper education and communication are disseminated among riders in the community

    Qualification & Experience

  • 3+ years experience in various fields of customer service,supply chain

  • Process-oriented,well-organized with a high level of attention to detail

  • Excellent analytical ability:ability to leverage analytical work into action-oriented reporting & plans of actions

  • Ability to articulate the right findings using the data

  • Advanced knowledge in word,excel & powerpoint

  • Excellent communication skills and flexibility to work in different environments

  • Detailed oriented personality

  • Strong people leadership

    We offer

  • A unique experience in an entrepreneurial, yet structured environment

  • The opportunity to become part of a highly professional and dynamic team working around
    the world

  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    How to Apply

  • For more information and job application details, see; Jumia Dispatch Operator Jobs in Nigeria


    Find Latest Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

    Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

    Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

    Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

    Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

    Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!


  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to NGO Jobs in Africa.