Jumia Account Manager Jobs in Nigeria

Jumia Account Manager Jobs in Nigeria

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services.

It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

Locations: Abuja, Lagos, Ibadan - Oyo and Port Harcourt, Rivers

Employment Type: Full-Time

Job Objective

As Account Manager (Cluster Manager), you will be responsible to manage hubs within your scope of region with a key focus to improve operational excellence in the handling and delivery of packages to meet the required SLA.

You will play an active role in the monitoring and tracking of queues performance and ensure to push where required for the timely delivery of packages by effective management of Hubs, Dispatch, and Reverse logistics.

Responsibilities

Queue monitoring: Responsible for the monitoring of queues in the delivery chain by tracking movement of packages in the operations management systems to ensure timely and efficient movement of packages.

Push back when required on responsible parties in the delivery chain (network, dispatch, reverse logics) to ensure smooth flow of the delivery is carried out within the agreed SLA.

Track the performance of queues and share daily reports with the relevant stakeholders.

Perform a deep-dive into delivery analytics to identify trends, challenges, and problem-solve to improve the overall delivery and efficiency of the process and responsible for effecting those changes.

People Management: Responsible for managing the hub associates, share knowledge to improve skills, identify strong links in the team to ensure they grow to new challenging tasks, and weak-links to provide couching and support to upskill the team.

Qualifications & Experience

Management Proficiency: quality management

experience to manage a team with a team focus environment.

Excellent understanding of B2C supply chain

Excellent communication skills to work with internal and external customers and vendors.

Competencies Required

Strong analytical skills and the ability to crunch large data to identify insights and trends.
Solution oriented; must be a good problem solver to proffer solutions to complex logistics problems.

Good Leadership skills.

Ability to manage stakeholders upwards.

Good communication in English (written and oral).

Intermediate – advanced level proficiency in MS Excel.

We Offer

A unique experience in an entrepreneurial, yet structured environment

A unique opportunity of having strong impact in building the African ecommerce sector

The opportunity to become part of a highly professional and dynamic team

An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.

How to Apply

For more information and job application details, see: Jumia Account Manager Jobs in Nigeria

Find Latest Daily Jobs in Nigeria Today - Recruitment in Nigeria Job - Nigerian Jobs - in Nigeria - Job Vacancies in Nigeria

Search our career portal & find the latest Nigerian job positions, career opportunities & jobs in Nigeria.

Jobs in Nigeria - banking jobs in Nigeria, IT jobs in Nigeria, accounting jobs in Nigeria, NGO jobsin Nigeria, business administration in Nigeria, ICT jobs in Nigeria, UN jobs in Nigeria, procurement jobs in Nigeria, education jobs in Nigeria, hospital jobs in Nigeria, human resources jobs in Nigeria, engineering jobs in Nigeria, teaching jobs in Nigeria, and other careers in Nigeria.

Oil and Gas job vacancies in Nigeria, MTN jobs in Nigeria, job vacancies in Nigeria for fresh graduates.

Federal government jobs in Nigeria, job vacancies in Nigeria Federal Civil Service.

Find your dream job from 1000s of vacancies in Nigeria posted and updated daily - click here!