Jubilee Insurance Relationship Manager Jobs in Kenya
Jubilee Insurance Relationship Manager Jobs in Kenya
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius.
It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AAin Kenya and Uganda, and an A+ in Tanzania. For more information, visit www.JubileeInsurance.com.
We currently have an exciting career opportunity for a Relationship Manager within Jubilee Health Insurance Limited. The position
holder will report to the Business Retention Manager – Corporate Medical and will be based at the Head office in Nairobi.
Role Purpose
The role holder will be responsible for visiting patients at the various service providers, providing professional guidance on policy matters, ensuring comfort and assistance of patient by the service provider, and communicating with providers, clients and brokers on a timely basis for any rejections or relevant concerns.
Main Responsibilities
End to end proactive management of Intermediaries/clients relationships within assigned portfolio of schemes.
Ensure top notch customer experience is always provided to intermediaries/clients while working closely with other departments.
Contribute to the growth of the portfolio (topline) to the set annual targets through retention, acquisition of new business and
renewals.
Responsible for obtaining and providing correct market intelligence on renewal/Tender business to ensure it is correctly/competitively priced.
Proactively manage
and reduce all costs including cost controls for adverse performing schemes.
Support on excess, undertakings, and premium collection.
Adhere to all the processes, procedures and controls set parameters. Full compliance of Jubilee Insurance non solicitation policy and maintain high integrity level.
Train and increase uptake of all automation initiatives by clients/intermediaries and having gained comprehensive understanding of the same.
Demonstrate teamwork/spirit and continued personal development.
Any other duties that may be assigned by the management.
Key Competencies
Passionate, goal driven and results oriented.
Strong organizational and analytical skills.
Creative, and Continuous Innovation with pragmatic problem-solving skills.
Ownership, commitment, and team spirit.
Customer Focus and market awareness.
Ability to give attention to detail & multi-task.
Ability to work under pressure and with minimal supervision.
Ability to prioritize & deliver within set timelines.
Personal and professional ethics.
Functional Skills
Health Benefits Plan Management.
Customer excellence.
Strong IT Skills and database administration.
Presentation and public speaking skills.
CRM
Qualifications
University Graduate in business related degree com/Finance/Business Administration/ Insurance Option/Marketing, or economics).
Proficient in the use of Microsoft office suite & packages (word, excel, PowerPoint and vision).
Professional insurance qualifications - CII/ COP (Gen and Medical Papers) an added advantage.
COP (Medical & Gen Paper).
Knowledge of Actisure system - added advantage.
How to Apply
For more information and job application details, see; Jubilee Insurance Relationship Manager Jobs in Kenya
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