Jesuit Refugee Service Monitoring, Evaluation, Accountability and Learning Assistant Jobs in Kenya

Jesuit Refugee Service Monitoring, Evaluation, Accountability and Learning Assistant Jobs in Kenya

Role Purpose

MEAL Assistant is crucial for the implementation of the projects with ensuring quality, accountability and learning experience that will continuously contribute to the overall successful implementation of each project that targets affected people.

The Post Holder is accountable to lead the M&E system implementation of JRS Kakuma and ensure it results in the availability of timely and accessible evidence; information of learning, evaluation and research that will help measure overall /results of JRS projects and Programs.

Besides, the Post Holder is also accountable to ensure information and evidence of impacts are used in programme development: new concepts or proposals development; improvement of programs implementation; in tracking the progress of country strategy and programs.

Scope of role

He/she will ensure smooth functioning of MEAL system in all projects of the designated area, conduct frequent quality monitoring visit against Quality Benchmarks randomly and capacitate to the program team for regular MEAL template/format/form of data collection and reporting.

Support or lead baseline surveys, formative and operational research, evaluation period and reporting time etc. Make sure the complaint & feedback mechanisms are well functional in the designated area. Keep good coordination and collaboration with all program team and partner staffs as well. Maintain regular report preparation and share with proper channels.

Key Duties & Responsibilities

The below list of responsibilities is not exhaustive; other tasks may be required to adapt to operational needs. To achieve the overall and specific position’s objectives the MEAL Officer will perform the following tasks and undertake the following responsibilities:

Database Management

Develop and maintain program up database and/data collection tool that improves JRS ability to inform program implementation, analyse data, and represent impact to key stakeholders.

Ensure all relevant program staff can utilize the database to analyse program information and results.

Capture and adapt implementation changes together with the Project Director and MEAL officer to match program strategy.

Provide training in use of data management and analysis tools (e.g. ODK Collect, KoBo toolbox, Google Forms and MS Office products), to team members.

Advise the program teams, on how the database/data collection systems need to be maintained and managed to ensure maximum flexibility with growing programs and changing context.

Analyse monitoring data, produce statistics and charts, and ensure the results feed meaningfully into program design and implementation plans to facilitate evidence-based programming.

Develop new databases/data collection systems, as necessary, and find ways to integrate information from other databases to support better organizational utilization of data.

Ensure maintaining of program files and documentation as per program management minimum standards, including maintaining the confidentiality of beneficiaries’ data.

Monitoring and Evaluation

Maintain a close familiarity with JRS standards and tools and adhere to JRS global discussions and initiatives on MEAL.

Develop and update a tracking system for monitoring output and outcome Indicators.

Analyse the data and information continuously gathered and share the report that will help determine if projects are on track and make recommendations.

Ensure close coordination with the Country Office MEAL Officer to align Kakuma program to the JRS Country MEAL requirements.

Support in proposal writing through MEAL for the projects and in particular drafting of the Log frames.

Work with Program teams to integrate M&E into ongoing project planning and implementation systems and ensure adherence to JRS MEAL minimum standards.

Support in the development of appropriate monitoring, tracking, and reporting systems, tools and templates that enhance monitoring of project outputs and quality, generate quality evidence on project impact and promote and ensure use of data for decision-making processes.

Maintain and improve the indicator performance tracking system and coordinate with Project Director and technical coordinators as well as other relevant departments to ensure that all projects are on track

Support in development and promotion of use of standard indicators, tools and forms (as appropriate) and M&E

practices across the project and coordinate the collection of information required for high level reports.

Coordinate assessments and evaluations (primarily emergency rapid assessments)

Ensure that monitoring plans are developed for projects and ensure that regular monitoring visits are conducted by Coordinators to the different project locations and that monitoring visit reports are shared with the Project Director and MEAL Officer

Support in writing beneficiary stories, testimonies, and case studies from the field.

Manage monthly reporting database and produce monthly reports to share with PD and MEAL Officer.

Accountability

Support in the Establishment of an effective functional system for complaints/feedback handling and response mechanisms at community level.

Ensure the Complaint Response Mechanism (CFM) are functional and accessible to beneficiaries.

Develop regular trend analysis of complaints at organizational level and share it with program team as per protocols.

To assist the Project Director in carrying out preliminary verification report in case of serious nature of complaints filed by beneficiaries/communities and support for investigation of that types of complaints as per CRM protocol.

Make sure that the agreed action plans and CRM action plans are followed in timely manner by program team.

On quality and accountability issues, share all information (monitoring reports, CRM databases, preliminary verification reports, case studies etc)

Share MEAL findings & CRM issues in each monthly meeting as defined in the protocol.

Ensure that the CRM guideline is being followed by all staffs.

Learning

Promote learning and assist response team on documenting and implementing lessons learned and good practices.

Consolidate and support documentation of lessons learned, ensure that it’s included in all new project development and annual planning processes.

Support the elaboration of success stories through the Most Significant Change technique in liaison with MEAL officer.

Assist Technical Coordinators in developing quality reports and findings.

Generate periodic reports and share along with documented key learnings from the MEAL system.

Ensure the key learning's are incorporated in upcoming plan and interventions.

Person Specification – Essential Requirements

Qualification

Bachelor’s degree in social sciences (Public Health, Statistics, Data Science, Education, Development, or Information Technology) with any proven experiences in MEAL.

Experience

Minimum 3 years of experience in implementing, managing extensive data systems and tools from collection to analysis.

Highly adept with various software, including spreadsheet, database, data analysis, presentation, statistics.

Minimum 1 years of working experience in a humanitarian context and experience in complex emergencies and high-security environments.

Experience in working in refugees’ operation context.

Relevant technical expertise and experience in some sectors of humanitarian programming such as MHPSS, education, protection, Livelihood, etc.

Proven ability to work in a complex and demanding environment.

Demonstrated ability to manage and support multi-sector programmes including operational planning and problem solving.

Skills

Excellent English writing ability and verbal skills for project proposals, reports, and communications use of data analysis software- Kobo collect tool kit, and ODK preferably

Qualities

Good understanding of and compatibility with the values of JRS.

Commitment to JRS’s mission, vision, and values; the ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and to advocate for their right to protection and a life in dignity.

High integrity, honesty, and confidentiality; ability to deal tactfully and discreetly with people, situations, and information.

Acceptance of diversity and inclusion as a core value;

How to Apply

For more information and job application details, see; Jesuit Refugee Service Monitoring, Evaluation, Accountability and Learning Assistant Jobs in Kenya

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