Jesuit Refugee Service Country Director Jobs in Malawi
Jesuit Refugee Service Country Director Jobs in Malawi
Organizational ContextThe Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, incorporated as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in November 1980 and now has a presence in over 57 countries.
JRS undertakes services at national and regional levels with the support and guidance of an international office (IO) in Rome. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs.
Key ResponsibilitiesIn collaboration with the Regional Director:
Leadership:Internal:Establishes and remains faithful to a shared vision for the organization’s activities in Malawi
Cultivates positive working relationships and environments
Ensures staff motivation through mutual respect, professional development opportunities and inclusion in project planning
Ensures appropriate levels of communication with staff at all levels
Ensures that staff can properly represent the organization by equipping them with knowledge about JRS’ vision, mission and the region’s strategic plan
External:
Cultivates positive working relationships and develops partnerships with UNHCR and other UN agencies, other NGOs and the Malawi government etc. for better coordination at programmatic level
Cultivates positive and collaborative relations with bilateral and multilateral donors, the Catholic Church and other main stakeholders to ensure the financial stability of the Country Office
Ensures positive perceptions of JRS’ presence in Malawi
Strategic planning:
Leads development and update/amendment of country 3-year plans in full accordance with Humanitarian Guidelines in the country, JRS Strategic Framework and Programmatic policies and procedures
Monitoring of projects through regular visits to field
Ensure the strategic vision and direction of the country program is aligned with JRS’ Global strategy, and secure the resources necessary for realization
Ensure strategic collaboration with all stakeholders including beneficiaries, UNHCR, other NGOs and donors
Maintains strategic supervision on needs of people served, opening/closing and scaling up/down projects accordingly
Staff management:
Oversee the management, coaching and development of national and international staff to build a team of skilled, committed, and motivated staff
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and constructive performance feedback
Ensures that human resources needs are fully identified, assessed, described and communicated
When required, recruits key positions with the assistance of the Country HR Officer and the HR Department of the International Office
Ensures JRS Malawi adherence to and operational practice of JRS global policies, including, but not limited to, the code of conduct, gender policy, and the child safeguarding policy.
Promote and monitor staff care and well-being. Model healthy work-life balance practices ensuring that staff have adequate rest, relaxation and that wellbeing is addressed. Support appropriate interventions in response to identified staff care needs of both national and international staff
Ensures that Emergency Preparedness and Response Plan and Security Guidelines are regularly updated and implemented in all field locations
Ensures that HR issues are tackled and taken in serious consideration
Financial Supervision:
Proposes a balanced yearly budget to the Regional Director and ensures a timely monitoring of resources and expenses according to related control mechanisms
Ensures high-quality, efficient, and transparent planning, utilization and reporting of financial tools made available for JRS Malawi programs
Provides support for yearly accounting audits, for quarterly revision and yearly accounting audits
Ensures procurement policy is in place and followed
Actively monitors and reports on business risk profiles, ensuring alignment with Finance and Logistics policies, processes, and procedures
Raising funds sourced in-country
Seeks and exploits funding opportunities at country level to balance budgets and expand project operations
Advocating for people served and Communication
Ensures appropriate degree of information-sharing at all levels
Advocates for people served with international organizations, national/local authorities
Ensures public
awareness of JRS’s contributions to their communities
Qualifications and Experience
An advanced, accredited university degree in Management, Political Sciences, Law, International Development, or another related discipline. An undergraduate degree with strong relevant field experience will be considered in lieu of an advanced degree
Minimum of seven (7) years’ experience of increasing responsibilities in human service organizations, ideally in humanitarian or development organizations with a strong human rights and/or faith background.
Experience in project development and management, work with refugees, and/or advocacy with forcibly displaced people is a particular advantage
Minimum 4 years’ experience in leadership roles. Employment or collaboration with the Catholic Church (parish, diocesan, or bishops’ conference level) in a leadership role is an additional asset
Demonstrated experience of and sensitivity to gender responsive programming within a refugee context
Demonstrated evidence of leadership in a professional setting/humanitarian response with the ability to think strategically, motivate others, create new projects, solve problems and be part of a multi-cultural and multi-faith team
Proven performance in organizational management, and general office coordination
Proven performance in budget management and ideally, knowledge of financial systems and management. JRS uses Microsoft Navision as its financial and budgeting system.
Demonstrated ability to fundraise
Demonstrated evidence of an entrepreneurial spirit
A proven ability to capture impact and learning from operations and feed it into new Programmes
Knowledge of and/or familiarity with key concepts and current trends in forced migration and challenges faced by forcibly displaced people
Demonstrated experience of and sensitivity to gender responsive programming in a refugee, social empowerment or social service context
Strong interpersonal skills, including the ability to listen, effectively communicate, negotiate and work creatively with stakeholders of varying backgrounds: beneficiaries, government representatives, church leaders and refugee groups among them
Languages
Excellent proficiency in written and verbal English; a working knowledge of French and or Swahili is desirable
Required Skills and Competencies
Very good pastoral sense and listening abilities and communication/inter-personal skills
Excellent communication and presentation capacities, able to persuasively articulate JRS’s message and impact to external audiences
Strong interpersonal skills and the ability to work in a multi-cultural, international, high-energy professional environment
Demonstrated experience and commitment to working with marginalized communities.
Strong analytical, strategic-thinking and planning capabilities
Ability to innovate in a changing environment and promote creativity within the organization
Understanding of and commitment to humanitarian relief work and international humanitarian standards
Advanced computer proficiencies in MS Office packages
Familiarity with the Jesuit network is an asset
Willingness to work and travel to refugee settings in challenging environments
Core Values and Ethics
Commitment to JRS’s mission, vision and values; ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and to advocate for their right to protection and a life in dignity
High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with people, situations and information
Acceptance of diversity and inclusion as a core value
Travel
The position requires regular travel to JRS locations
Terms and Conditions
The contract is for two (2) years with an initial probationary period of 3 months and a possible extension based on funds availability and performance. The JRS remuneration policy is aligned with the JRS ethos to offer effective and professional services and at the same time, express solidarity with the people served.
How to Apply
For more information and job application details, see; Jesuit Refugee Service Country Director Jobs in Malawi
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